Office Clerk-DSD Specialist

Johnson Brothers; Raleigh (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Johnson Brothers seeks a detail-oriented professional to join our team in Raleigh, NC. You will act as the go-to contact for pricing and item authorizations, supporting the sales and delivery teams with timely, accurate information and record-keeping.

The role emphasizes customer service, independence, and strong MS Office proficiency. We value a diligent, organized candidate who can manage multiple tasks, keep precise authorization files, and communicate clearly with wholesale partners.

Qualifications

• Experience in customer service or sales support is preferred.
• Attention to detail and accuracy in record keeping is essential.
• Ability to work independently and meet deadlines.
• Proficiency with MS Office applications, especially Excel and Word.

Responsibilities

• Act as point of contact for pricing and item authorizations for the sales team.
• Respond to pricing and authorization inquiries promptly.
• Relay pricing information to partners in a timely, accurate manner.
• Maintain meticulous records of item authorizations and communications.
• Support delivery and sales teams with related pricing and authorization issues.

Skills

Customer service

Detail-oriented

Self-starter

Independent worker

Communication skills

Education

High School Diploma

Some college/associate’s degree

MS Office certifications

Tools

MS Office

Excel

Word

Job description

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
We are seeking a detail-oriented and organized candidate to join our dynamic team. This role will be responsible for effectively communicating wholesale pricing to our retail partners, maintaining accurate item authorization files, and providing support to the sales team by answering questions related to these functions with a sense of urgency.

Job Description:

Job Duties & Responsibilities:

• Act as a point of contact for the sales team, addressing inquiries and providing assistance related to pricing and item authorizations.
• Support the delivery team by responding to pricing and authorization issues promptly
• Relay up-to-date pricing information to our partners in a timely and accurate manner.
• Keep meticulous records of item authorizations, ensuring all files are current and correct.
• Maintain accurate records of all communication to your assigned chains.
  

Required Qualifications:

• Skills & Abilities
  • Customer service-oriented attitude required
  • Knowledge base of MS Office Suite (Excel, Word, etc.) strongly preferred
  • Self-starter, must be able to work independently
  • Successful candidates must be detail oriented in the extreme
  • Customer service background preferred
• Education
  • High School Diploma or equivalent required
  • Some college/associate’s degree preferred
  • MS Office certifications a plus

Candidate must pass criminal background

Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.

Worker Sub-Type:

Regular

Time Type:

Full time