Office Clerk

LanceSoft Inc; Sumner (WA); On-site; USD 21,000 - 28,000; Full time

Job summary

LanceSoft Inc is seeking a temporary-to-engage Mailroom/Support Associate to process inbound and outbound mail for three area offices (Sumner, Seattle, Issaquah). The role is customer-facing, with daily use of Microsoft Office applications.

Office duties are performed in a warehouse environment, requiring the use of hand trucks, dollies, and pallet jacks. The position is 0-3+ months, with a Monday–Friday schedule (8:30 am – 4:30 pm).

Qualifications

• Experience in a customer-facing role preferred.
• Ability to adapt to changing tasks in a small team.
• Strong organizational skills and reliability.

Responsibilities

• Process inbound and outbound mail for three area offices (Sumner, Seattle, Issaquah).
• Assist customers in person and via remote support as needed.
• Utilize MS Office applications (Outlook, Excel, Word) daily.
• Operate at a warehouse dock, handling mail and parcels with hand trucks and pallet jacks.
• Lift up to 50 lbs and walk on concrete for route-related tasks.
• Work in a team with flexibility to meet customer needs.

Skills

Customer service

Self-motivation

Flexibility

Tools

Outlook

Excel

Word

Job description

Duration: 0-3+ months (Temp to Engage)

Shift Time: Monday - Friday 8:30 am – 4:30 pm

Job Description

• Primary responsibilities include processing inbound and outbound mail for the 3 area offices in Sumner, Seattle, and Issaquah.
• Candidate is customer facing both in the center and supporting a variety of inbound support requests from team members both on site and remote.
• Microsoft Office skills are a plus as we utilize Outlook, Excel, and Word on a daily basis.
• PC use is more than 50% of time on task to leverage web-based tools for the execution of the services provided.
• Works on a smaller team and must be flexible to the changing needs of the customer.
• They will be best to have a high sense of self-motivation as the team is often working solo on their assigned tasks.
• Environment is part of the warehouse function for the Business Center operates as the inbound warehouse dock for a majority of the mail and parcel workflows.
• Assignment is temp to engage until we fill the permanent position on the team.
• Use of Hand trucks, Dollies, and pallet jack and used for mail and parcel handling.
• Candidate should be able to lift up to 50lbs.
• Mailroom activities may include route activities to involve moderate walking on concrete.

Dress Code: Site is a warehouse causal environment. Jeans and tennis shoes are acceptable attire. Business casual.