Office-Based Home Health RN Case Manager — Fast-Paced Care

Safe Life Home Health Care, LLC; Chicago (IL); On-site; USD 51,000 - 58,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Tuition reimbursement

Job summary

Safe Life Home Health Care, LLC is seeking an office-based Clinical Case Manager to support referral intake, case triage, coordination of care, and communication with patients, families, referral sources, and the clinical team. This role is ideal for an RN, LPN, or LVN who is organized, responsive, and comfortable managing a high volume of incoming cases in a fast paced home health setting.

We now serve patients through two branches: Lombard and Chicago with strong Medicare Quality Ratings.

Qualifications

• Active RN license in good standing.
• Prior experience in home health, intake, referral management, case coordination, or clinical triage preferred.
• Strong communication and organizational skills; able to multitask in a fast-paced environment.
• Office-based, team-oriented setting.

Responsibilities

• Review and triage incoming home health referrals in a timely manner.
• Coordinate with referral sources, hospitals, physicians, discharge planners, and internal staff to gather required documentation.
• Assess referral appropriateness based on clinical needs, payer requirements, service area, and staffing availability.
• Communicate with patients and families regarding next steps, services, and admission process.
• Support case assignment and coordination between intake, scheduling, field clinicians, and branch leadership.
• Track pending referrals and follow up on missing documents, physician orders, insurance information, and clinical records.
• Help prioritize urgent and high acuity cases for timely response.
• Collaborate with the Director of Nursing, Intake team, and branch staff to support efficient case management workflow.
• Maintain accurate and timely documentation in the EMR.
• Assist in resolving referral and admission barriers to improve conversion and patient experience.
• Ensure compliance with company policies and applicable home health regulations.
• Support both Lombard and Chicago branch operations as needed.

Education

RN license in good standing

Tools

Kinnser

Job description

Safe Life Home Health Care, LLC is seeking an office-based Clinical Case Manager to support referral intake, case triage, coordination of care, and communication with patients, families, referral sources, and the clinical team. This role is ideal for an RN, LPN, or LVN who is organized, responsive, and comfortable managing a high volume of incoming cases in a fast paced home health setting.

We now serve patients through two branches: Lombard and Chicago with strong Medicare Quality Ratings.