OFFICE AUTOMATION SPECIALIST II - 37010371 1

Florida; Tallahassee (FL); Presencial; USD 42.000 - 64.000; Tempo integral

Resumo da vaga

The Florida Department of Environmental Protection in Tallahassee is seeking an Office Automation Specialist II to manage and maintain the Division’s web CMS environments (Drupal/Joomla/WordPress). You will design, implement, and troubleshoot websites, ensure 508 compliance, and support stakeholders with web updates and governance.

Responsibilities include administering SharePoint sites, configuring web architectures, and training staff on accessibility and 508 standards, while delivering

Qualificações

• In-depth knowledge of web technologies, protocols and tools.
• Proven CMS experience on Drupal/Joomla/WordPress.
• Ability to analyze, design, develop, code, and implement web solutions.
• Knowledge of site analytics, caching, and logging for performance.
• Experience with RESTful APIs, JSON, and web services with Drupal.
• Knowledge of MySQL databases to support Drupal sites.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to conduct research on new Internet technologies.
• Ability to present ideas in business-friendly language.
• Highly self-motivated and detail-oriented.
• Proven analytical and problem-solving abilities.
• Strong customer service orientation.
• Experience working in a team-oriented environment.
• Knowledge of 508 compliance.

Responsabilidades

• Develop and maintain web CMS environments (Drupal/Joomla/WordPress).
• Design, configure, and administer web architectures and intranets/extranets.
• Ensure 508 compliance and accessibility standards.
• Manage security and testing across development to production environments.
• Publish web updates and publish XHTML; utilize design tools like Photoshop/ Acrobat.
• Maintain SharePoint sites and shared mailboxes.
• Train staff on 508 compliance and accessibility guidelines.
• Support reporting and data gathering for public and internal use.
• Collaborate with stakeholders to meet customer needs.

Conhecimentos

CMS management

Web technologies

REST APIs

MySQL databases

Clear communication

Analytical thinking

Customer service

Team collaboration

508 compliance

Problem solving

Formação

High school diploma or equivalent

Valid Driver’s License

Ferramentas

Drupal

Joomla

WordPress

SharePoint

Alchemer/Gitzmo

Descrição da vaga

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OFFICE AUTOMATION SPECIALIST II - 37010371 1

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886920

Working Title: OFFICE AUTOMATION SPECIALIST II - 37010371 1

OFFICE AUTOMATION SPECIALIST II - 37010371

State of Florida

Department of Environmental Protection

This position is located in Tallahassee, FL

Internal Agency Only

Position Overview and Responsibilities:

This position serves as a customer service representative on behalf of this division when interacting with customers through all communication media, as well as when responding to Waste Operation tickets. The incumbent serves as the Division’s web administrator. The employee is expected to identify and meet the needs of customers in order to provide excellent customer service. Employee should be helpful, cooperative, polite, respectful, and concerned at all times in the interactions with customers when representing the Department or the state.

• Develop and maintain the Division’s web Content Management system environments using the Drupal platform. Development includes both front-end and back-end coding and troubleshooting.
• Develop and communicate Web site usage and security policies and standards to all users.
• Design, configure, and administer web architectures. Oversee and execute web development projects, including intranets and extranets.
• Ensure proper change control and testing using development, multi-development, test/beta, and production environments. Diagnoses and troubleshoot problems with existing Web applications and sites. Ensure security of all Webs sites and related applications.
• Develop, implement, and adhere to regular Web site maintenance policies and procedures. Provide recommendations and guidance related to compliance and accessibility according to Section 508 of the Rehabilitation Act of 1973 and Web Content Accessibility Guidelines (WCAG) 2.1.
• Review, edit and publish all web updates to Division’s webpage. Writes XHTML Coding for Web pages. Uses Adobe PhotoShop and Acrobat for graphical elements on the Web.
• Maintain the Division’s security groups and network drives.
• Is the Division Administrator for Division’s SharePoint site, shared mailboxes.
• Use Alchemer/Gitzmo to create Survey’s, Quizzes, and Polls.
• Responsible for training staff on 508 compliances; make sure published documents are 508 compliant.
• Develops modifications to database forms, functions, reports and user guidelines.
• Develops and coordinates reporting information made available to the public and to Division staff.
• Performs other duties and tasks as required.

Required Knowledge, Skills, and Abilities:

• In-depth knowledge of web technologies, protocols and tools.
• Proven experience administering Content Management System (CMS)-based websites in platforms such as Drupal, Joomla, or WordPress.
• Ability to analyze, design, develop, code, and implement web development solutions.
• Knowledge of site analytics tools, cashing, and logging to optimize site performance and monitor traffic patterns.
• Experience working the RESTful APIs, JSON, and web services for integrating third-party applications with Drupal.
• Knowledge of principles and managing MySQL databases to support efficient content storage, retrieval, and performance tuning for Drupal sites.
• Excellent written and oral communication skills
• Excellent interpersonal skills.
• Ability to conduct research into emerging Internet technologies and programming languages.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Very strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Knowledge of 508 compliance.

Minimum Qualifications:

• High school diploma or equivalent.
• Valid Driver’s License.

Position of Special Trust Requirement:

This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.

Preferred Qualifications:

• Two years of experience in IT/Web management.
• Two years of related experience or education related to computer science as described above.

Pay:

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Tallahassee, Florida’s Capital City, lined with rolling hills, oak trees, and canopied roads combine old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com );

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation.Candidatesrequiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at [phone]. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.