OFFICE ASSOCIATE

State of Illinois; Melrose Park (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

State of Illinois is seeking an Office Associate to help with the daily administrative operations at the Cook County Family and Community Resource Center in the West Suburban FCRC Office. Responsibilities include processing mail, answering phones, and greeting visitors, with attention to detail and discretion.

The role involves clerical support, timekeeping, and translating procedures into Spanish for public contacts, supporting Illinois residents through the Division of Family & Community

Responsibilities

• Receives and distributes mail, manual releases, and memos, including incoming correspondence from customers and applicants, drop box items, faxes, and centrally mailed reports.
• Edits general client information in the Integrated Eligibility System (IES) system.
• Serve as back-up receptionist.
• Provides clerical office support.
• Serves as back-up timekeeper in the timekeepers absence.
• Maintains files, office supplies, and forms.
• Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the public, advocacy groups, customers, and community organizations.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Job description

This job was posted by https://illinoisjoblink.illinois.gov : For more

Information, Please See https://illinoisjoblink.illinois.gov/jobs/13664174

Posting Identification Number 58099

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether youre helping to improve schools, protect our natural resources, or support families in need, your part of something bigger, something that touches the lives of every person who calls Illinois home. No matter what state career youre looking for, we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family & Community Services is seeking to hire a friendly, personable speaking voice to help with the organization and running of the daily administrative operations at the Cook County Family and Community Resource Center in the West Suburban FCRC Office. As an Office Associate, you will typically be processing incoming mail, answering phones, and greeting visitors at the front desk. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Essential Functions

• Receives and distributes mail, manual releases, and memos, including incoming correspondence from customers and applicants, drop box items, faxes, and centrally mailed reports.
• Edits general client information in the Integrated Eligibility System (IES) system.
• Serve as back-up receptionist.
• Provides clerical office support.
• Serves as back-up timekeeper in the timekeepers absence.
• Maintains files, office supplies, and forms.
• Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the public, advocacy groups, customers, and community organizations.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.