Office Assistant Transportation

Papa John's International , Inc.; Louisville, Northern (KY, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Dough & Degrees online college program

Great Paid Time Off

401(k) Plan

Employee Assistance Program

Bonus Opportunities

Medical, Dental, Vision benefits

Career advancement opportunities

In-Store discounts

Job summary

Papa John's International , Inc. is seeking a Transportation Administrative Assistant to support the Transportation Team Leader in daily operations within a warehouse transportation environment.

In this role you will assist with payroll processing for Delivery Specialists, maintain DOT documentation, create transport reports, and provide general office support. The position emphasizes cross-functional collaboration and process adherence.

Qualifications

• High School diploma or equivalent required.
• 2–4 years administrative/customer service experience in a distribution/transportation environment.
• Proficiency with Microsoft Word, Excel, PowerPoint, Lotus Notes, and Access.

Responsibilities

• Assist with processing Delivery Specialists payroll.
• Maintain DOT documentation (logbooks, reports).
• Create and maintain spreadsheets for reporting transportation information.
• Handle general office administrative duties (phones, filing, messages).
• Address customer service and delivery issues proactively.
• Support Quality Control Center with administrative tasks.
• Provide back-up dispatch support as needed.

Education

High School diploma or equivalent

Tools

Excel

Samsara

Transportation Management System (TMS)

Lotus Notes

Access

PowerPoint

Job description

The Better Ingredients, Better Pizza Team!

Transportation Administrative Assistant

Administratively assists the Transportation Team Leader in the day-to-day operation of the Transportation office. Communicates with Corporate PJ Food Service Logistics Department on administrative needs. Daily contact with Quality Control Center Delivery Specialists. Essential functions are performed in a warehouse transportation environment.

What’s on the Menu:

• Assist with processing Delivery Specialists payroll.
• Assist with maintaining appropriate Department of Transportation (DOT) documentation (DOT logbooks, reports).
• Create and maintain spreadsheets on pertinent transportation information for reporting purposes.
• General office administrative duties including, but not limited to filing, answering phones and taking and disseminating messages.
• Proactively assist in addressing customer service and delivery issues.
• Create/update support documents for Quality Control Center.
• Provide administrative support for the Quality Control Center team (mailing, copying, filing, faxing and other administrative duties).
• Order and monitor office supplies.
• Support supervisor and team with general accounting, travel arrangements, and other duties as needed.
• Provide back-up administrative support during supervisor’s absence.
• Other related duties as assigned.
• Ability to provide backup support for dispatch functions as needed.
• Proficiency with computer applications; experience with Excel, Samsara, and transportation management systems (TMS) preferred.
• Ability to collaborate effectively with cross-functional warehouse stakeholders to identify and address root causes of customer-related errors.
• Experience supporting transportation payroll processes preferred.
• Ability to reinforce established policies and standard operating procedures (SOPs) and address non-compliance appropriately with drivers and other team members.

Better Benefits:

• Dough & Degrees, our fully funded online college program. Eligible team members can earn a degree fully online on their own schedule.
• Great Paid Time Off
• 401(k) Plan
• Employee Assistance Program
• Bonus Opportunities
• Comprehensive benefits package - Medical, Dental, Vision including virtual doctor visits
• Career advancement opportunities
• In-Store discounts - Pizza Party, anyone??

FUNCTIONAL SKILLS

• Basic computer knowledge required (Microsoft Word, Excel, Power Point, Lotus Notes and Access).
• Must be able to read and/or understand written and/or verbal policy, instruction and direction in English.

EDUCATION, EXPERIENCE AND CERTIFICATIONS

High School diploma or equivalent required.

Two to four years administrative/customer service experience in a distribution/transportation environment.