Office Assistant Transportation

Trans Papa Logistics, Inc.; Kentucky; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dough & Degrees

Paid Time Off

401(k) Plan

Employee Assistance Program

Bonus Opportunities

Medical, Dental, Vision

Job summary

Papa John's is seeking a Transportation Administrative Assistant to support the Transportation Team Leader in daily operations within a warehouse transportation environment.

The role involves payroll assistance, DOT documentation, and creating reports while coordinating with cross-functional teams to resolve delivery issues. A High School diploma and 2–4 years of related experience are expected.

Qualifications

• High School diploma or equivalent required.
• 2–4 years administrative/customer service experience in a distribution/transportation environment.
• Ability to read and/or understand written policy, instruction and direction in English.

Responsibilities

• Assist with processing Delivery Specialists payroll.
• Assist with maintaining DOT documentation (DOT logbooks, reports).
• Create and maintain spreadsheets for reporting purposes.
• General office duties including filing, answering phones and disseminating messages.
• Address customer service and delivery issues.

Skills

Basic computer knowledge

English proficiency

Cross-functional collaboration

Customer service

Education

High School diploma or equivalent

Tools

Excel

Samsara

TMS

Lotus Notes

PowerPoint

Job description

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! The Better Ingredients, Better Pizza Team!

Transportation Administrative Assistant

Administratively assists the Transportation Team Leader in the day-to-day operation of the Transportation office. Communicates with Corporate PJ Food Service Logistics Department on administrative needs. Daily contact with Quality Control Center Delivery Specialists. Essential functions are performed in a warehouse transportation environment.

What’s on the Menu:

• Assist with processing Delivery Specialists payroll.
• Assist with maintaining appropriate Department of Transportation (DOT) documentation (DOT logbooks, reports).
• Create and maintain spreadsheets on pertinent transportation information for reporting purposes.
• General office administrative duties including, but not limited to filing, answering phones and taking and disseminating messages.
• Proactively assist in addressing customer service and delivery issues.
• Create/update support documents for Quality Control Center.
• Provide administrative support for the Quality Control Center team (mailing, copying, filing, faxing and other administrative duties).
• Order and monitor office supplies.
• Support supervisor and team with general accounting, travel arrangements, and other duties as needed.
• Provide back-up administrative support during supervisor’s absence.
• Other related duties as assigned.
• Ability to provide backup support for dispatch functions as needed.
• Proficiency with computer applications; experience with Excel, Samsara, and transportation management systems (TMS) preferred.
• Ability to collaborate effectively with cross-functional warehouse stakeholders to identify and address root causes of customer-related errors.
• Experience supporting transportation payroll processes preferred.
• Ability to reinforce established policies and standard operating procedures (SOPs) and address non-compliance appropriately with drivers and other team members.

Better Benefits:

• Dough & Degrees, our fully funded online college program.
• Eligible team members can earn a degree fully online on their own schedule.
• Great Paid Time Off.
• 401(k) Plan.
• Employee Assistance Program.
• Bonus Opportunities.
• Comprehensive benefits package - Medical, Dental, Vision including virtual doctor visits.
• Career advancement opportunities.
• In-Store discounts - Pizza Party, anyone??

Functional Skills

• Basic computer knowledge required (Microsoft Word, Excel, Power Point, Lotus Notes and Access).
• Must be able to read and/or understand written and/or verbal policy, instruction and direction in English.

Education, Experience and Certifications

• High School diploma or equivalent required.
• Two to four years administrative/customer service experience in a distribution/transportation environment.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member.

For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affimative Action and Equal Opportunity Employer.

At Papa John's, we LOVE pizza. It brings people together and brings out the best in all of us. Just like our ingredients and toppings, we combine in unique ways to deliver a truly tantalizing result. Here, you're a valued team member right from the start. We want you to contribute your best ideas, collaborate and keep building your skills.