Office Assistant - Revenue Cycle

MaineGeneral Health; Waterville (ME); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Tuition Reimbursement

403(b) and 401(a) retirement plans

Job summary

MaineGeneral Health in Waterville, ME, is seeking a Revenue Cycle Support specialist to process correspondence, claims, payments, and documentation across multiple systems to keep workflows accurate and timely.

The ideal candidate has a High School Diploma, experience with Microsoft applications, and the ability to work well in a team, multitask, and prioritize in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Experience with Microsoft applications.
• Ability to work as a team member and multitask and prioritize.

Responsibilities

• Process revenue cycle correspondence and transactions, including claims and non-electronic payments.
• Enter and review patient and payer information in EHR and financial systems.
• Open, route, and mail payer correspondence and paper claims for timely follow-up.
• Support daily operations and assist with projects and keeping office supplies stocked.

Skills

Microsoft Office

Team player

Multitasking

Education

High School Diploma or equivalent

Tools

EHR systems

Document management

Job description

Job Summary: Support Revenue Cycle operations by processing correspondence, claims, payments, and documentation using multiple systems to ensure accurate and timely workflows across Revenue Cycle teams.

Job Description

• Process revenue cycle correspondence and transactions, including secondary claims, patient records requests, itemized bills, external orders and non-electronic payments
• Retrieve, enter, scan, and review patient and payer information in EHR, claim scrubber, document management, and financial systems to support multiple Revenue Cycle teams
• Open, sort, route and mail payer correspondence and paper claims to ensure timely follow-up, posting, and scheduling activities
• Support daily operations by assisting with projects as assigned and maintaining office supplies

The Ideal Candidate Will Have

• High School Diploma or equivalent
• Experience with Microsoft applications
• Ability to work as a team member and ability to multitask and prioritize

Compensation Information

$15.10 - $26.43

The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours

40

Job Exempt

No

Benefits

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industry-leading leave for new parents.
• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability

Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at [phone].