Office Assistant – Retail Support with Daily Pay

Haverty Furniture Companies, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Daily Pay Program

401K with company match 4%

Premier medical, dental, vision

Job summary

Havertys Furniture Companies, Inc. is opening a new Pittsburgh location with a friendly, customer-focused Office Assistant role.

The 35-hour work week and the initial pay of $15 per hour provide an opportunity to grow within a long-standing, trusted brand in the furniture industry. You will handle sales processing, payments, phones, and delivery scheduling while contributing to outstanding customer service, integrity, quality, and teamwork.

Qualifications

• High school diploma or GED required, with 1-3 years of customer service experience (retail preferred).
• 1-3 years of cash handling experience.
• Strong math, communication, and customer service skills.
• General computer skills with knowledge of Microsoft Word, Excel, and Office 365.
• Ability to multitask in a fast-paced showroom environment.

Responsibilities

• Balance the cash fund every morning and evening.
• Complete daily opening and closing procedure checklists.
• Prepare and reconcile bank deposits.
• Accurately process customer sales and payments.
• Maintain an organized and secure office environment.
• Answer incoming calls, distribute messages, and manage store voicemail.
• Handle customer complaints and follow up on service tickets.
• Review outstanding customer transactions.
• Verify and schedule deliveries to ensure they are ready to be routed.
• Ensure purchase orders are present for out-of-stock products.
• Contact customers when products are available for pickup.
• File and prepare daily paperwork.

Skills

Customer service

Cash handling

MS Word

MS Excel

Office 365

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Office 365

Job description

Havertys Furniture Companies, Inc. is opening a new Pittsburgh location with a friendly, customer-focused Office Assistant role.

The 35-hour work week and the initial pay of $15 per hour provide an opportunity to grow within a long-standing, trusted brand in the furniture industry. You will handle sales processing, payments, phones, and delivery scheduling while contributing to outstanding customer service, integrity, quality, and teamwork.