Office Assistant/Receptionist - Redwing, MN

Shopko Optical; Red Wing (MN); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Competitive wages & sales incentives

Immediate advancement opportunities

Health & wellbeing benefits

Job summary

Shopko Optical is hiring an Office Assistant in Red Wing, Minnesota, offering a pay rate of $15.00 to $21.00 per hour. The role involves greeting patients, answering phone calls, and booking appointments efficiently.

Ideal candidates should possess a high school diploma and have previous office experience. Benefits include competitive wages, advancement opportunities, and health & wellbeing benefits.

Qualifications

• Previous experience in an office is preferred.
• Ability to handle multiple customer interactions/phone calls at a time.
• Effective communication at all levels – written and verbal.

Responsibilities

• Greet patients and customers.
• Book appointments accurately.
• Process medical billing information.

Skills

Excellent organizational skills

Basic computer skills

Solid interpersonal relationship skills

Education

High school diploma or equivalent

Tools

Personal computer

Cash register

Job description

Office Assistant Pay rate is $15.00 to $21.00 per hour

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files and support all other aspects that do not influence a patient’s vision.

Compensation and Benefits

• Competitive wages & sales incentives
• Immediate advancement opportunities
• Competitive time‑off package including vacation pay, volunteer pay, paid holidays and a personal day
• Sick pay: Eligible teammates accrue Sick/Safe leave per state law
• Health & wellbeing benefits – medical, life, dental, vision, short‑ & long‑term disability
• Voluntary cafeteria offerings
• Employee Assistance Program
• On‑the‑job training & certification
• Teammate recognition program

Duties and Responsibilities

Customer Service

• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Other duties as assigned

Operational Standards

• Confirm appointments
• Process transactions in the optical billing and point‑of‑sale systems
• Process medical billing information
• Organize and file patient and customer records

Minimum Knowledge, Experience & Skills Requirements

• High school diploma or equivalent
• Previous experience in an office is preferred
• Basic computer skills
• Ability to handle multiple customer interactions/phone calls at a time
• Excellent organizational skills
• Ability to work cross‑functionally with excellent attention to detail and follow through
• Solid interpersonal relationship skills

Essential Functions & Work Requirements

• Effective communication at all levels – written and verbal
• Read and write at high‑school graduate level
• Sit or stand for prolonged periods
• Operate various office equipment (personal computer, telephone, fax, copier, etc.)
• Lift 10 to 20 pounds
• Visual acuity: near, distance, color, depth perception
• Manual, finger dexterity and steadiness
• Grip and hold items
• Good eye and hand coordination
• Operate a cash register, optical equipment and tools
• Work normal and/or extended office hours (evenings, nights, weekends) to meet deadlines
• Travel independently to support company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.