Office Assistant - Queensgate- Full Time

WellSpan Health; York (York County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health in York, PA is seeking a full-time Medical Secretary to support department heads and staff with diversified clerical duties, medical terminology, and billing processes.

You will greet patients, schedule appointments, handle billing, maintain records, and coordinate meetings. The role requires attention to detail, reliable teamwork, and adherence to policies.

Qualifications

• High School Diploma or GED required.
• Less than 1 year 6 months of work experience required.
• Knowledge of medical terminology.

Responsibilities

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
• Bills insurance carriers for appropriate payments.
• Contacts carriers to follow up on balances due.
• Maintains up-to-date patient accounts.
• Prepares and maintains records of patient charges.
• Creates medical records for new patients.
• Establishes and maintains files and records on an ongoing basis.
• Schedules meetings, training and other requirements for staff.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
• Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Skills

Medical Terminology

Education

High School Diploma or GED Required

Job description

Full time (80 hours biweekly)

Hours vary between Monday-Thursday 630am-7pm, Friday 630am-4pm, Saturday 8am-12pm.

Schedule changes week by week with 2 opens and 2 closes totaling 40 hours.

General Summary

Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Job Description

Full time (80 hours biweekly)

Hours vary between Monday-Thursday 630am-7pm, Friday 630am-4pm, Saturday 8am-12pm.

Schedule changes week by week with 2 opens and 2 closes totaling 40 hours.

General Summary

Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Responsibilities

Duties and Responsibilities

Essential Functions

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
• Bills insurance carriers for appropriate payments.
• Contacts carriers to follow up on balances due.
• Maintains up-to-date patient accounts.
• Prepares and maintains records of patient charges.
• Creates medical records for new patients.
• Establishes and maintains files and records on an ongoing basis.
• Schedules meetings, training and other requirements for staff.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
• Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Common Expectations

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Maintains professional growth and development.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Opens and routes incoming mail; distributes correspondence and other material to staff.
• Orders office supplies as necessary.
• Participates in administrative staff meetings and attends other meetings as assigned.

Benefits Offered

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)

Qualifications

QUALIFICATIONS

Minimum Education

• High School Diploma or GED Required

Work Experience

• Less than 1 year 6 months Required

Knowledge, Skills, And Abilities

• Medical Terminology.