Office Assistant - Cocalico- Full Time

WellSpan Health; Stevens Township (PA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay option

Expanded Paid Parental Leave

Job summary

WellSpan Health in Pennsylvania seeks a full-time medical administrative assistant to perform diversified secretarial and clerical duties, with emphasis on medical terminology and healthcare billing protocols. You will support the department head and staff, register patients, schedule appointments, and manage records.

The role requires attention to detail, strong communication, and the ability to use multiple software systems.

Qualifications

• Knowledge of medical terminology.
• Understanding of healthcare billing protocols.

Responsibilities

• Answers phones, routes calls, takes messages and provides routine information.
• Greets and registers patients.
• Schedules patient appointments.
• Performs billing functions including recording patient information and processing insurance information.
• Bills insurance carriers and follows up on balances.
• Maintains up-to-date patient accounts and records of charges.
• Creates medical records for new patients and maintains files.

Skills

Medical Terminology

Education

High School Diploma or GED

Job description

Full time (80 hours biweekly)

Monday-Thursday 8:30AM-6PM and Friday 8am-12PM

General Summary

Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Responsibilities

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
• Bills insurance carriers for appropriate payments.
• Contacts carriers to follow up on balances due.
• Maintains up-to-date patient accounts.
• Prepares and maintains records of patient charges.
• Creates medical records for new patients.
• Establishes and maintains files and records on an ongoing basis.
• Schedules meetings, training and other requirements for staff.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
• Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Common Expectations

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Maintains professional growth and development.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Opens and routes incoming mail; distributes correspondence and other material to staff.
• Orders office supplies as necessary.
• Participates in administrative staff meetings and attends other meetings as assigned.

Benefits Offered

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)

Qualifications

Minimum Education

• High School Diploma or GED Required

Work Experience

• Less than 1 year 6 months Required

Knowledge, Skills, And Abilities

• Medical Terminology.