Office Assistant Practice Based

adventhealth; Harker Heights (TX); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave 4 weeks

Career Development

Whole Person Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Texas is hiring a Medical Office Assistant to support patient scheduling, medical records processing, and front-desk duties in a fast-paced healthcare setting. This full-time role requires strong customer service, accuracy, and bilingual English–Spanish communication.

AdventHealth offers benefits from day one, a 403(b), paid time off, parental leave, career development, and mental health resources.

Qualifications

• High School Graduate or Equivalent (Required)
• English–Spanish bilingual proficiency preferred

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming manner.
• Answers phones and documents calls.
• Collects documents like insurance cards and IDs.
• Schedules and confirms patient appointments.
• Obtains and distributes patient information and secures authorizations.
• Collects copays and payments at the time of service.

Skills

Bilingual English–Spanish

Education

High School Diploma or equivalent

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

3035 Stillhouse Lake Rd

City:

Harker Heights

State:

Texas

Postal Code:

76548

Job Description:

Work Schedule -Monday-Friday 8:00 AM-5:00 PM

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles call in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.
• Other duties as assigned

Education:

• High School Graduate or Equivalent [Required]

Field of Study:

• or equivalent

Work Experience:

• 1+ years related experience [Preferred]

Additional Information:

• English-Spanish Bilingual Proficiency Preferred

Physical Requirements:

Physical Requirements - (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$16.50 - $26.41

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.