Office Assistant - Orthopedics

Virtua; Mantua Township (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

403(b) retirement plan

Paid time off

Paid sick leave

Short-term disability

Long-term disability (optional)

Life insurance

AD&D insurance

Tuition assistance

Employee assistance program

Job summary

Virtua in Sewell, NJ is seeking a detail-oriented medical office associate to handle insurance verification, patient scheduling, registration, and billing entry.

You will answer calls, verify demographics, process charges and payments, collect co-pays, reconcile batches, and help prepare referrals with pre-certifications as required. Opportunities exist to train and mentor office staff.

This on-site, full-time position includes comprehensive benefits and standard office hours.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication skills

Customer service

Multi-tasking

Computer literacy

Medical office experience

Education

HS diploma

Job description

Location: Sewell - 570 Egg Harbor Road

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Job Information

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Position Required Education

• HS diploma or equivalent.

Hourly Rate

Hourly Rate: $18.69 - $26.01The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Benefits

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance, and an employee assistance program that includes free counseling sessions

Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.