Office Assistant Intermediate

SSM Health; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

SSM Health St. Mary's Hospital - St. Louis is seeking an Administrative Support role to assist in an active clinic. You will work Mon-Fri, 8am-4:30pm, supporting the Internal Medicine and Infectious Disease offices and interacting with patients and care teams.

The role emphasizes clerical duties, patient scheduling, records management and collaboration with clinical staff to ensure a smooth, patient-centered experience within a team-based environment.

Qualifications

• High School diploma or GED.
• Minimum 1 year of clerical experience in a healthcare or office setting.

Responsibilities

• Greet patients and visitors, answer and screen telephone calls, file and distribute mail.
• Assist providers with programs/software and maintain patient charts.
• Make copies, answer phones, schedule appointments and maintain records.
• Monitor office inventory and coordinate repairs or maintenance as needed.
• Communicate with patients, families and healthcare team per protocol.

Skills

Clerical skills

Patient interaction

Phone screening

Document handling

Education

High School diploma/GED

Tools

MS Office

EHR systems

Job description

It's more than a career, it's a calling.

MO-SSM Health St. Mary's Hospital - St. Louis

Worker Type

Regular

Job Highlights

Join a team where your work matters – every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

In this role, you will provide hands‑on support in a fast‑paced care environment where every shift makes a direct impact on patients and families. Your attention to detail, compassion, and ability to work closely with clinical teams will help create a safer, smoother care experience. If you enjoy interacting with patients and want to grow in a collaborative care setting, this role is perfect for you.

Department

Internal Medicine and Infectious Disease offices

Schedule

Monday through Friday from 8am to 4:30pm

Job Summary

Supports clinic, department or program in an administrative capacity.

Job Responsibilities and Requirements

Primary Responsibilities

• Performs duties under supervision, within well established guidelines and practical knowledge gained from experience.
• Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for Providers. May assemble and maintain patient charts.
• Responsible for making copies, answering phones, making appointments, and maintaining records.
• May be responsible for maintaining office inventory including ordering supplies. Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
• Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• One year experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

2095000100 RW Inf Disease Clinic

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.