Office Assistant III: Lead, Training & Screening

City of Santa Fe Springs; Crescent City (CA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Paid annual leave

Sick leave

Holidays

Floating holidays

Retirement plan (PERS)

Health insurance

Job summary

Del Norte County is seeking an Office Assistant III to perform highly responsible, specialized, and technical office support. The role may lead a group of staff, screen applicants, and manage complex program records and automated systems.

The position advances through the clerical series with emphasis on guidance and policy interpretation. The job offers eligibility list use for vacancies up to one year and a competitive bi-weekly pay scale.

Qualifications

• General office functions, procedures, equipment, and filing systems.
• English grammar, spelling, and punctuation.
• Word processing, spreadsheet, database, email, calendaring programs, and automated systems.

Responsibilities

• Provides interpretation and guidance to new employees, lower level clerical staff, and coworkers on new or revised policies and procedures.
• Coordinates, distributes, and reprioritizes work tasks to adjust to changing demands.
• Monitors the quality and timeliness of work.
• Assists others with complex or non-routine matters.
• Provides supervisor with feedback on employees and process improvements.
• Addresses complaints and explains regulations to customers or the public.
• Responds to inquiries regarding departmental functions, services, policies, and procedures.
• Obtains information from customers, visitors, or callers to determine appropriate resource, action, document, or staff referral to meet their needs.
• Explains the proper use of forms and documents.
• Operates a variety of standard office equipment.
• Composes correspondence, reports, memos, and other documents.
• Reviews and processes forms/documents in accordance with established guidelines and procedures.
• Monitors and updates manual or electronic files.
• Compiles information to respond to questions or address issues.
• Reviews submitted forms or applications to verify accuracy and completeness.
• Operates automated systems or other department-specific computer systems.
• Performs related duties as assigned.

Skills

General office functions

English grammar

Word processing

Spreadsheets

Databases

Email & calendaring

Job description

Del Norte County is seeking an Office Assistant III to perform highly responsible, specialized, and technical office support. The role may lead a group of staff, screen applicants, and manage complex program records and automated systems.

The position advances through the clerical series with emphasis on guidance and policy interpretation. The job offers eligibility list use for vacancies up to one year and a competitive bi-weekly pay scale.