Office Assistant III (MSS)

City of Santa Fe Springs

Crescent City (CA)

On-site

USD 39,000 - 43,000

Full time

14 days+

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Benefits offered by this job

Paid annual leave

Sick leave

Holidays

Floating holidays

Retirement plan (PERS)

Health insurance

Job summary

Del Norte County is seeking an Office Assistant III to perform highly responsible, specialized, and technical office support. The role may lead a group of staff, screen applicants, and manage complex program records and automated systems.

The position advances through the clerical series with emphasis on guidance and policy interpretation. The job offers eligibility list use for vacancies up to one year and a competitive bi-weekly pay scale.

Qualifications

General office functions, procedures, equipment, and filing systems.
English grammar, spelling, and punctuation.
Word processing, spreadsheet, database, email, calendaring programs, and automated systems.

Responsibilities

Provides interpretation and guidance to new employees, lower level clerical staff, and coworkers on new or revised policies and procedures.
Coordinates, distributes, and reprioritizes work tasks to adjust to changing demands.
Monitors the quality and timeliness of work.
Assists others with complex or non-routine matters.
Provides supervisor with feedback on employees and process improvements.
Addresses complaints and explains regulations to customers or the public.
Responds to inquiries regarding departmental functions, services, policies, and procedures.
Obtains information from customers, visitors, or callers to determine appropriate resource, action, document, or staff referral to meet their needs.
Explains the proper use of forms and documents.
Operates a variety of standard office equipment.
Composes correspondence, reports, memos, and other documents.
Reviews and processes forms/documents in accordance with established guidelines and procedures.
Monitors and updates manual or electronic files.
Compiles information to respond to questions or address issues.
Reviews submitted forms or applications to verify accuracy and completeness.
Operates automated systems or other department-specific computer systems.
Performs related duties as assigned.

Skills

General office functions

English grammar

Word processing

Spreadsheets

Databases

Email & calendaring

Job description

General Recruitment Information

This recruitment will establish a list of candidates to be used in filling the vacancy as well as an eligibility list that may be used for future vacancies or temporary help for up to one (1) year.

Job Opportunity

This is a Merit System Services position. Under limited supervision, the Office Assistant III performs highly responsible, specialized, and technical office support activities; explains rules, policies, and operations related to department records, programs, and services; may serve as a lead-worker and provide training and work assignments to a group of office support staff; may conduct initial application screening interview and initiate cases through automated systems; and performs related work as required. The Office Assistant III is the advanced journey level in the Office Assistant series. Incumbents either act as lead-worker to a group of office support staff, perform applicant screening in addition to other primary responsibilities, or exercise a detailed subject-matter knowledge of a specific and complex program area or specialized record-keeping system. The Office Assistant III differs from the Screener in Social Services in that the Screener classification is assigned the screening function as a primary responsibility, while the Office Assistant III may have primary responsibility for other advanced clerical functions, and screening duties represent a less significant portion of the overall responsibilities of the position.

Expected Hire Pay Scale

$1,483.52 - $1,635.59 Bi-weekly

Detailed Work Activities

Provides interpretation and guidance to new employees, lower level clerical staff, and coworkers on new or revised policies and procedures.
Coordinates, distributes, and reprioritizes work tasks to adjust to changing demands.
Monitors the quality and timeliness of work.
Assists others with complex or non-routine matters.
Provides supervisor with feedback on employees and process improvements.
Addresses complaints and explains regulations to customers or the public.
Responds to inquiries regarding departmental functions, services, policies, and procedures.
Obtains information from customers, visitors, or callers to determine appropriate resource, action, document, or staff referral to meet their needs.
Explains the proper use of forms and documents.
Operates a variety of standard office equipment.
Composes correspondence, reports, memos, and other documents.
Reviews and processes forms/documents in accordance with established guidelines and procedures.
Monitors and updates manual or electronic files.
Compiles information to respond to questions or address issues.
Reviews submitted forms or applications to verify accuracy and completeness.
Operates automated systems or other department-specific computer systems.
Performs related duties as assigned.

Minimum Qualifications

This is a Merit System Services position. For current qualifications please review MSS Class Specs at CalHR visit https://www.governmentjobs.com/careers/mss.

Knowledge, Skills and Abilities

General office functions, procedures, equipment, and filing systems.
General goals and purposes of department programs, services, and operations.
English grammar, spelling, and punctuation.
Standard formats and vocabulary used in business correspondence.
Basic supervisory and training and development principles and practices.
State, County, or Department computer systems.
Word processing, spreadsheet, database, email, calendaring programs, and automated systems.

Ability To

Explain policies, procedures, and regulations governing program operations.
Analyze situations involving complex rules and regulations and demonstrate good judgment when resolving differences.
Provide effective verbal and written instruction to others.
Prioritize, plan, and organize one's own work.
Conduct interviews and record information simultaneously.
Quickly and accurately enter and retrieve data using an automated data system.
Identify and correct inaccurate or inconsistent information.
Interact with individuals from various educational, socioeconomic, and ethnic backgrounds.
Provide direction to and train subordinate staff.
Work cooperatively as part of a team.
Listen attentively and understand oral information provided.
Maintain flexibility in daily activities and decision making.

Selection Process

The County of Del Norte does not discriminate on the basis of race, national origin, religion, gender, age, sexual preference, or disability in any of its programs, activities, or hiring practices. All applications will be reviewed and those individuals with backgrounds most closely meeting the needs of the county will be selected for further review. In the event of a large number of qualifying applicants, a written examination may be given to determine which applicants will be invited to attend an oral interview. An eligibility list will be established upon completion of the oral interviews. Expenses (i.e. travel, food, lodging) incurred in connection with the interview shall be the burden of the applicant. In compliance with the Americans with Disabilities Act, if special accommodations are necessary at any stage of the selection process, please contact the Human Resources Office prior to the interview/examination so that appropriate arrangements can be made.

Condition Of Employment

In compliance with the Immigration Reform and Control Act, Del Norte County is required to verify, within three days of employment of any person, that he/she is: 1) a citizen or national of the United States; 2) an alien lawfully admitted for permanent residence or authorized by the Immigration and Naturalization Service to work in the United States. Disaster Service Workers: All County of Del Norte employees are designated Disaster Service Workers through State law (California Government Code Section 3100-3109). Employment with the County of Del Norte requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Work related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Opportunity Statement

Del Norte County is an equal opportunity employer hiring employment eligible applicants. Disabled applicants who require special testing arrangements should contact the Human Resources Department prior to the filing deadline. In accordance with the Immigration Reform and Control Act, applicants must provide acceptable proof of identity or authorization to work in the United States. A thorough background investigation will be conducted prior to employment. The investigation may include reference checks, fingerprinting, credit check, driver history and inquiry to local, state and federal files to obtain criminal history information. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the selection process. Selection processes may include, but are not limited to, one or more of the following: application review, competitive screening, written examination, performance examination, and/or oral examination. This bulletin is solely for the purpose of announcing a job opening. It does not constitute a contract, expressed or implied, and any provisions contained herein may be modified or revised without notice.

NOTE

The information listed below is a general summary of benefits for this position. This information is not legally binding, nor does it serve as an employment contract. Refer to labor agreements (MOUs) for specific benefit information.

BENEFITS

The County provides a comprehensive benefit package, generous time off accruals, professional and personal development opportunities, and many positions offer flexible scheduling for work life balance.
Regular Permanent Full-Time Employees: Eligible for a comprehensive range of benefits
Regular Permanent Part-Time Employees: Eligible for select benefits on a prorated basis, depending on hours worked
Temporary Employees: Not eligible for company benefits
Paid annual leave: 1-5 years of continuous service: 15 working days per year; 6-10 years of continuous service: 20 working days per year; 11-15 years of continuous service: 25 working days per year; 16 years or higher of continuous service: 30 working days per year. Note – Newly hired employees shall be entitled to use their accrued vacation leave subject to totally accrued hours available.
Sick Leave: 1 day of sick leave with pay for each month of service from the date of employment. Note – Sick leave may be used upon accrual.
Holidays: 13 working days each year.
Floating Holidays: 3 working days each fiscal year. Note – Floating Holidays may be used upon accrual.
Retirement: The County is a member of the Public Employees' Retirement System (PERS) integrated with Social Security.
Group Insurance: County contributions for employee and dependent medical insurance with no-cost add on dental coverage
Group Insurance: County paid vision coverage
Group Insurance: County paid basic life insurance
Group Insurance: County paid emergency ground and air program services
Group Insurance: County paid Employee Assistance Program
Group Insurance: County paid Health and Wellness Program
Personal And Professional Development: Training and certification programs
Personal And Professional Development: Career advancement opportunities
Retirement: The County is a member of the Public Employees' Retirement System (PERS) integrated with Social Security.
Voluntary Deferred Compensation Plan: Employees may elect to have a percentage of their salary deferred for pre-tax investment.