OFFICE ASSISTANT II - Engineering

Paycom - ATS; Dearborn (MI); On-site; USD 28,000 - 34,000; Full time

Job summary

The Department of Public Works in Dearborn, MI is seeking a full-time Administrative Clerk to support daily operations, including document preparation, data entry, and customer service. The role involves cash-handling and handling confidential information with discretion.

Responsibilities include filing, phone coverage, report generation, and maintaining department records, while occasionally leading part-time staff.

Qualifications

• Associate's degree; or, High School Diploma or equivalent (G.E.D.) and 2 years of related experience; or, all required certification(s); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Responsibilities

• Prepares and provides documents related to an assigned area, including but not limited to: preparing financial transactions, contracts, and work orders; generating reports; and/or preparing related documents.
• Performs standard office tasks, including but not limited to: answering phones; filing; reviewing information for accuracy; updating documents; handling mail; performing data entry; compiling information and agendas; and/or maintaining department materials.
• Creates schedules for an assigned area, including: reviewing and approving staff time cards; prioritizing and assigning work; maintaining calendars; creating meeting schedules; and performing related tasks.
• Reviews and/or reconciles financial and related documents to ensure accuracy and completeness.
• Reviews and verifies program related information; tracks and identifies information based on defined procedures.
• Provides customer service, including but not limited to: cash-handling; responding to various customer issues and inquiries; describing programs to customers or vendors; providing required documents to customers; and/or directing customer questions to appropriate staff.
• Demonstrates regular and predictable attendance, including attendance at required meetings.

Skills

Customer service

Document accuracy

Computer skills

Recordkeeping

Interpersonal skills

Education

Associate's degree

High School Diploma or GED

Certification(s) as required

Job description

Job Details: Job Location: Department of Public Works - Dearborn, MI 48120, Position Type: Full Time, Salary Range: $21.66 Hourly, CLASS SUMMARY: This position is responsible for performing a variety of standard clerical and administrative tasks in support of an assigned department. Responsibilities may include preparing documents; performing standard office tasks; cash-handling; and providing customer service . May supervise and/or lead part-time staff. May handle confidential information.

TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)

1. Prepares and provides documents related to an assigned area, including but not limited to: preparing financial transactions,contracts, and work orders; generating reports; and/or preparing related documents.
2. Performs standard office tasks, including but not limited to: answering phones; filing; reviewing information for accuracy; updating documents; handling mail; performing data entry; compiling information and agendas; and/or maintaining department materials.
3. Creates schedules for an assigned area, including: reviewing and approving staff time cards; prioritizing and assigning work; maintaining calendars; creating meeting schedules; and performing related tasks.
4. Reviews and/or reconciles financial and related documents to ensure accuracy and completeness.
5. Reviews and verifies program related information; tracks and identifies information based on defined procedures.
6. Provides customer service, including but not limited to: cash-handling; responding to various customer issues and inquiries; describing programs to customers or vendors; providing required documents to customers; and/or directing customer questions to appropriate staff.
7. Demonstrates regular and predictable attendance, including attendance at required meetings.

This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Qualifications: TRAINING AND EXPERIENCE:

Associate's degree; or, High School Diploma or equivalent (G.E.D.) and 2 years of related experience; or, all required certification(s); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING REQUIREMENTS:

• Occupancy Specialist Certificates for Public Housing or Section 8 Program (Housing department only)

KNOWLEDGE:

• Customer service principles;
• Filing principles and practices;
• Methods of preparing documents;
• Office procedures;
• Computers and related office equipment;
• Recordkeeping principles.
• Basic financial principles.

SKILLS:

• Providing customer service;
• Reviewing documents for accuracy;
• Using computers and related office equipment;
• Maintaining records and files;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction.