Office Assistant II

Department of Health and Human Services; Farmington (ME); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

13 paid holidays

3+ weeks of vacation leave annually

Health insurance coverage

Zusammenfassung

Department of Health and Human Services in Maine is seeking a qualified administrative support professional in Farmington. The role includes general clerical duties, answering phones, mail processing, and front-desk assistance.

You will support Regional Operations and help route inquiries to the appropriate staff in a fast-paced government office. Qualifications emphasize proficient use of Outlook/Excel/Word, data entry, and strong receptionist skills.

Qualifikationen

• Experience with receptionist duties and customer assistance by phone.
• Data entry and keyboarding skills required.
• Proficiency with MS Word and Excel preferred.

Aufgaben

• Perform general clerical duties including typing, filing, copying and answering phones.
• Answer incoming calls and process mail.
• Assist in screening visitors and routing to appropriate staff.
• Receive, route and document walk-in traffic and maintain walk-in log.
• Other miscellaneous administrative duties as assigned.

Jobbeschreibung

Department of Health and Human Services (DHHS) Date: October 7, 2026 Closing Date: October 21, 2026 Job Class Code: 6538 Grade: 08 (Administrative) Salary: $16.80 - $23.24 per hour* *This is inclusive of a 4.00% recruitment and retention stipend *New employees begin at $16.80 per hour Position Number: 02022-7379 Location Farmington Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

• typing, filing, making copies, answering telephones and other general clerical duties as needed.
• Answering incoming phone calls.
• Processing incoming and outgoing mail.
• Filing of paperwork and documents.
• Faxing, scanning and indexing documents.
• Assisting in a back‑up capacity for Regional Operations staff, in greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services.
• Receiving, routing and transferring all incoming calls and documenting all walk in traffic on the electronic walk‑in log.
• Other miscellaneous administrative duties as assigned.

Minimum Qualifications:

Please submit a cover letter rating your skills in each of the following tasks/tools as: expert, skilled or novice.

• Outlook or comparable email applications.
• Excel or comparable spreadsheet applications.
• MS Word or comparable word processing applications.
• Receptionist and customer assistance by phone.
• Data entry (entering data and narratives).
• Keyboarding (words per minute).

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office for Family Independence (OFI) is responsible for administration of eligibility determination for several programs, including MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement and Child Support.

Benefits of working for the State of Maine:

• Work‑Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee‑only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee‑only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee‑only dental premiums ($365.28 annual value).
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre‑tax to help pay for out‑of‑pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non‑birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre‑tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
• Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full‑time.

Equal Opportunity:

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Contact Information:

Marcus Hatch 207-890-6810 [e-mail]

About the Agency:

Join Maine State Government and Make a Difference in Your Community If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers. With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an opportunity for you to help make Maine an even better place to live.