Financial Resources Specialist

Department of Health and Human Services; United States; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Vacation leave

Health insurance

Dental insurance

Retirement plan

Gym membership reimbursement

Flexible Spending Accounts

Student loan forgiveness

Parental leave

Job summary

The Department of Health and Human Services (DHHS) in Augusta, Maine is seeking a Financial Resources Specialist to help families access childcare subsidies and enable parents to work or attend school. You will gather information, determine eligibility, and ensure timely payments to providers while explaining state and federal policies to families and providers.

Minimum qualifications include a four-year mix of education and experience in administrative tasks, with strong communication and data

Qualifications

• Four-year combination of education, training, and/or progressively responsible experience performing administrative tasks.
• Competencies: effective communication and customer service, prioritizing multiple tasks, analyzing family information to determine eligibility, using standard desktop tools.

Responsibilities

• Obtain and evaluate information from families to determine initial eligibility for childcare subsidies.
• Enter information into automated client information systems accurately and timely.
• Initiate and monitor payments to providers.
• Communicate with families and providers to explain rules, regulations and policies.

Skills

Effective communication

Ability to prioritize tasks

Data gathering & interviewing

Use of desktop tools

Tools

Email

Word processing

Spreadsheets

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Department of Health and Human Services (DHHS) Opening Date: September 24, 2026 Closing Date: October 7, 2026 Job Class Code: 0077 Grade: 18 (Professional & Technical Svcs) Salary: $19.88 – $27.67 per hour Position Number: 02000-3445 Location: Augusta Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities

As a Financial Resources Specialist, you will help families improve their lives by providing them access to subsidies for childcare, enabling parents or guardians to be able to work or attend school.

• You will obtain and evaluate information from families in order to complete determinations and re‑determinations of eligibility for childcare subsidies.
• You will ensure this information is entered into automated client information systems in an accurate and timely manner.
• You will initiate and monitor payments to providers.
• You will communicate directly with families and providers in order to obtain information and explain unit, state and federal rules, regulations and policies.

Minimum Qualifications

• To qualify, you must have a four (4) year combination of education, training, and/or progressively responsible experience performing administrative and/or complex clerical tasks including experience which demonstrates interviewing and data gathering skills as needed to form the basis for judgments in eligibility determinations. The backgrounds of well-qualified candidates should demonstrate the following competencies: 1. Effective communication and customer service skills. 2. Proven ability to prioritize multiple and competing tasks to meet work deadlines. 3. Ability to analyze family information and make eligibility determinations in accordance with established standards. 4. Skilled in the use of standardized desktop technology and products (e-mail, word processing applications, spreadsheets, etc.).

Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Child & Family Services (OCFS), within the Department of Health and Human Services (DHHS) is responsible for ensuring the safety, permanency and well-being of children and families throughout Maine. The Office of Child and Family Services manages the Child Care Development Block Grant which provides Child Care Subsidy to eligible families. The Unit also evaluates and manages quality initiatives designed to improve the quality of childcare programs for all children.

Benefits of working for the State of Maine

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee‑only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee‑only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee‑only dental premiums ($365.28 annual value).
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre‑tax to help pay for out‑of‑pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non‑birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre‑tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness.
• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

For additional information please contact Diane Perry, Child Care Affordability Manager, at [phone] or by email at [e-mail].

To request a paper application, please contact [e-mail].

About Us

Join Maine State Government and Make a Difference in Your Community. If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers. With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an opportunity for you to help make Maine an even better place to live.