Office Assistant I, Su Centro de Salud

ChristianaCare Inc.; Newark (DE); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

First-day health coverage

32 days PTO per year

Tuition reimbursement up to $5,250 per

Paid parental leave 12 weeks

Retirement plans with employer match

Job summary

ChristianaCare Su Centro de Salud in Wilmington, Delaware is seeking a detail-oriented Medical Office Assistant I with strong communication skills to support busy primary care operations. The role focuses on scheduling, coordinating referrals, verifying insurance, and maintaining confidential medical records in a fast-paced environment.

You will greet patients, handle payments, use EMR systems, and ensure smooth coordination between providers and staff.

Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Responsibilities

• Handle payments and verify insurance coverage.
• Coordinate referrals and reconcile daily appointments and payments.
• Manage communications via calls, relaying messages, and EMR coordination with providers and staff.
• Update patient information and maintain medical records.
• Follow safety protocols and support administrative tasks.

Skills

Detail oriented

Adaptable

Highly organized

Strong communication skills

Education

High School Diploma / GED

Tools

EMR systems

Job description

Medical Office Assistant I

ChristianaCare Su Centro de Salud is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment.

Su Centro de Salud is in Wilmington, Delaware. Su Centro de Salud provides personalized primary care and family medicine services for the Hispanic community. Staffed by Spanish-speaking, culturally competent providers, the center focuses on building strong patient-provider relationships and delivering care tailored to the unique health needs of the community. Services offered include sick and well visits, physical examinations including sports physicals, preventive care, and chronic condition management.

The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.

Work Schedule

• Monday, Tuesday, Wednesday & Thursday: 8 a.m. to 5 p.m.
• Friday: 8 a.m. to 4:30p.m.
• No weekends or holidays
• You will need to take the Fluency Certification for Spanish.

Why You’ll Love Working at ChristianaCare

• Comprehensive, First‑Day Health Coverage:
  Comprehensive first‑day coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence
  We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities

The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff. The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.

Position Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Why ChristianaCare

Are you passionate about making a difference in people’s lives? As a Medical Office Assistant I, you’ll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job—it’s an opportunity to be part of a mission-driven team dedicated to excellent service and care.

When we lead with love, excellence is inevitable.
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Hourly Pay Range: $17.67 - $25.62 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.