Office Assistant I, Su Centro de Salud

ChristianaCare; United States; On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

Parental leave

Retirement plans

Financial coaching

Job summary

ChristianaCare Su Centro de Salud in Wilmington, DE seeks a detail-oriented Medical Office Assistant I with strong communication skills to greet patients, verify insurance, schedule appointments, and process referrals in a fast-paced primary care setting.

This role supports confidentiality and coordinated care for the Hispanic community, with responsibilities that include appointment coordination, insurance verification, and referrals, Monday through Thursday 8 a.m.–5 p.m.

Qualifications

• High School Graduate or GED required.

Responsibilities

• Handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
• Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
• Updates patients, schedules tests and appointments, maintains medical records, resolves patient issues, supports administrative tasks, and follows safety protocols.

Skills

Communication skills

Detail-oriented

Organized

Education

High School Diploma or GED

Job description

Job Details

ChristianaCare Su Centro de Salud is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Su Centro de Salud is in Wilmington, Delaware. Su Centro de Salud provides personalized primary care and family medicine services for the Hispanic community. Staffed by Spanish-speaking, culturally competent providers, the center focuses on building strong patient-provider relationships and delivering care tailored to the unique health needs of the community. Services offered include sick and well visits, physical examinations including sports physicals, preventive care, and chronic condition management. The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.

Work Schedule

• Monday, Tuesday, Wednesday & Thursday: 8 a.m. to 5 p.m.
• Friday: 8 a.m. to 4:30 p.m.
• No weekends or holidays.

Why You’ll Love Working at ChristianaCare

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities

• Handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
• Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
• Updates patients, schedules tests and appointments, maintains medical records, resolves patient issues, supports administrative tasks, and follows safety protocols, with additional duties as needed.

Position Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Why ChristianaCare

Are you passionate about making a difference in people’s lives? As a Medical Office Assistant I, you’ll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job—it’s an opportunity to be part of a mission-driven team dedicated to excellent service and care. When we lead with love, excellence is inevitable.

#LI-HB1 Hourly Pay Range: $17.67 - $25.62

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions