Office Assistant I, Primary Care at Middletown East

Christiana Care Health Services, Inc.; États-Unis; Sur place; USD 24 000 - 35 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Tuition reimbursement

Parental leave

Retirement plans

Résumé du poste

ChristianaCare's Primary Care at Middletown is seeking a detail-oriented Medical Office Assistant I to join our fast-paced practice. You will be the first point of contact, greet patients, answer questions, schedule appointments, register patients and update EMR.

Located on the Middletown East Campus, the role supports care across all ages, handles payments, verifies insurance, coordinates referrals, and maintains medical records. Monday–Friday 8:00am–4:30pm with no weekends or holidays.

Qualifications

• High School diploma or GED required.
• Experience in a medical office is preferred but not required.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced healthcare environment.

Responsabilités

• Handle payments and verify insurance coverage.
• Coordinate referrals and reconcile daily appointments and payments.
• Answer calls, relay messages, and use EMR to coordinate with providers and staff.
• Update patient information, schedule tests, maintain medical records, and support admin tasks.

Connaissances

detail-oriented

adaptable

highly organized

strong communication

problem solving

Formation

High School Diploma or GED

Outils

EMR systems

Description du poste

Job Details

ChristianaCare's Primary Care at Middletown is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Join ChristianaCare Primary Care at Middletown East, where you'll support a growing practice providing comprehensive care for patients of all ages, from newborns to seniors. Located on the Middletown East Campus, our team delivers preventive care, women's health services, immunizations, sports medicine, chronic disease management, and treatment for acute illnesses and minor injuries. If you're passionate about exceptional patient service and thrive in a collaborative healthcare environment, we'd love to have you on our team. The Medical Office Assistant I is the first point of contact between the practice and the patient and is responsible for creating a friendly, welcoming calm and efficient environment for the practice. The Office Assistant serves patients with poise and compassion, fields phone calls, answers patient questions, schedules appointments, registers patients and updates EMR and represents the entire practice every time there is interaction with a patient practice.

Middletown East | ChristianaCare Work Schedule: Monday- Friday: 8:00am- 4:30pm No weekends or holidays. Opportunity for great work-life balance!

Why You'll Love Working at ChristianaCare

Comprehensive, First-Day Health Coverage: Comprehensive first-day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities. Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time. Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement. Grow Your Family with Confidence We're here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care. Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service. Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities

The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff. The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.

Position Qualifications

High School Graduate or GED required. Experience in a medical office setting is preferred but not required.

Why ChristianaCare

Are you passionate about making a difference in people's lives? As a Medical Office Assistant I, you'll play a key role in supporting daily operations and ensuring a smooth, positive experience for patients and staff. This is more than just a job—it's an opportunity to be part of a mission-driven team dedicated to excellent service and care. When we lead with love, excellence is inevitable. #LI-EH1

Hourly Pay Range

$17.67 - $25.62 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status or any other characteristic protected under applicable federal, state, or local law.

Post End Date Nov 13, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/ Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions Christiana Care Health System Website