Office Assistant I, Primary Care at Elkton

Union Hospital of Cecil County, Inc.; Elkton (MD); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

Parental leave

Retirement plans

Job summary

ChristianaCare Primary Care at Elkton in Elkton, Maryland, is seeking a detail-oriented Medical Office Assistant I. You will greet patients, verify insurance, schedule tests, coordinate referrals, and maintain confidential records in a fast-paced clinic.

The role requires a high school diploma or GED, plus strong communication and problem-solving skills. Competitive benefits include medical, dental, PTO, tuition assistance, parental leave, and retirement plans.

Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Responsibilities

• Handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
• Updates patients, schedules tests and appointments, maintains medical records, resolves patient issues, supports administrative tasks, and follows safety protocols.

Skills

Attention to detail

Adaptable

Strong communication

Proactive problem solving

Education

HS diploma or GED

Tools

EMR systems

Job description

Job Details ChristianaCare Primary Care at Elkton is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Primary Care at Elkton is in Elkton, Maryland. Primary Care at Elkton provides comprehensive family care through a team of clinicians, including primary care doctors and nurse practitioners, who work closely with ChristianaCare specialists. They offer a range of services, including preventive care, diagnosis and treatment of common illnesses, chronic disease management, and sick visits and acute care. Elkton caters to children and adults at all life stages, ensuring a comprehensive and supportive approach to healthcare. Primary Care | Family Medicine | ChristianaCare Cecil County The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.

Work Schedule: Monday: 7am - 7pm Tuesday through Friday: 8am - 5pm

Why You'll Love Working at ChristianaCare

• Comprehensive first-day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off: Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth: Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence: We're here to support every step of your journey to parenthood- whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave: Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being: Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities

The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff. The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.

Position Qualifications

High School Graduate or GED required. Experience in a medical office setting is preferred but not required.

Hourly Pay Range

$17.67 - $25.62 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Equal Opportunity Employment Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Nov 6, 2026

Beneficial Overview

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.

Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia.

Christiana Care Health System Website