Office Assistant I, School Based Health Centers

Christiana Care Health Services, Inc.; United States; Presencial; USD 24.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, and life ins.

Paid time off

Tuition reimbursement

Parental leave

Descripción de la vacante

ChristianaCare’s School Based Program seeks an Office Assistant I who is detail-oriented, adaptable, and highly organized with strong communication skills. The role supports medical office operations, handles payments and insurance verifications, coordinates referrals, schedules appointments, and maintains confidentiality in a fast-paced setting.

Flexibility to travel to different schools/sites is strongly preferred.

Formación

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Responsabilidades

• Handle payments and verify insurance coverage.
• Coordinate referrals and reconcile daily appointments and payments.
• Greet patients, collect information, and relay messages using EMR systems.
• Update patient records and schedule tests and appointments.

Conocimientos

Communication skills

Detail-oriented

Problem solving

Adaptable

Educación

High School Diploma or GED

Descripción del empleo

Job Details

ChristianaCare's School Based Program is looking for a detail-oriented, adaptable, and highly organized Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment.

ChristianaCare's School-Based Health Centers are embedded in high schools and elementary schools across the Newcastle and Kent Counties. The School-Based Health Centers were established especially for students to help make the best quality health care available in our community more accessible to them. The School Based Health Centers provide comprehensive medical and mental health care, treatment and health education to promote a healthy lifestyle. Each health center is operated by a partnership that includes ChristianaCare, school districts, and the Delaware Division of Public Health, Department of Health and Social Services. School-Based Health Centers | ChristianaCare The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.

Flexibility to travel to different schools/sites is strongly preferred for this role.

Work Schedule: Monday - Friday: 7:00am -3:00pm No weekends or holidays.

Why You’ll Love Working at ChristianaCare

• Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
• Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
• Enjoy low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off: Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth: Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence: We’re here to support every step of your journey to parenthood- whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave: Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being: Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities

The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments. They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff. The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols, with additional duties as needed.

Position Qualifications

High School Graduate or GED required. Experience in a medical office setting is preferred but not required.

Hourly Pay Range

Hourly Pay Range: $17.67 - $25.62. This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/ Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Nov 9, 2026

Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions.