Office Assistant I / II

Orangevale Recreation & Park District; California (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Orangevale Recreation and Park District seeks an Office Assistant to perform general clerical duties, customer service, and data entry in a public recreation environment.

The role includes processing registrations, handling cash, answering phones, maintaining records, and providing information to the public. Candidates should be reliable, accurate, and able to work with minimal supervision.

Qualifications

• Must provide excellent customer service.
• Proficient in standard office equipment and computers.
• Basic cash handling knowledge.

Responsibilities

• Greet patrons and provide excellent customer service to the public.
• Process program registration, pool passes, and facility use requests.
• Handle financial transactions, reconcile daily receipts, and prepare deposits.
• Provide information about parks, facilities, and recreation programs.

Skills

Customer service

Reception

Data entry

Filing

Cash handling

Communication

Typing

General clerical

Education

High School diploma

Job description

Under the direction of Administrative Services Manager, the Office Assistant performs a variety of general clerical duties related to customer service, filing, reception, form processing, record maintenance, mail, typing, and data entry; The position may require flexible work hours.

ESSENTIAL FUNCTIONS STATEMENT:

• Greet patrons and provide excellent customer service to members of the public.
• Process program registration, pool passes, and facility use requests.
• Handle financial transactions, reconcile daily receipts, and prepare deposits.
• Supply the public with general information regarding parks, facilities, and recreation programs.
• Answer the telephone, and route calls as needed.
• Maintain and organize records, computer files, and documents.
• Maintain calendar reflecting District facilities use and events.
• Protect confidential information by preventing unauthorized release, both verbal and/or in writing.
• Perform other duties as assigned.

QUALIFICATIONS:

Knowledge of:

• How to provide excellent customer service.
• Use of office equipment, including computers and registration software.
• Principles of cash handling.

Ability to:

• Communicate clearly, concisely, and effectively, both orally and in writing.
• Work independently and make routine decisions in the absence of supervision.
• Type and write accurately and at a speed necessary for successful job performance.
• Work harmoniously and cooperatively with fellow employees and the public.
• Analyze problems, evaluate alternatives and make creative recommendations.
• Prioritize projects, multi-task and complete work in a timely manner.

EDUCATION AND EXPERIENCE:

Required:

• Must have completed the twelfth grade and possess a High School diploma or equivalent.
• Proficiency in standard computer use is necessary.

Desirable:

• Previous experience working as a customer service representative and/or with recreation programs.

SPECIAL REQUIREMENTS:

• Be able to qualify with the Department of Justice as a Course Records Manager, through the DOJ’s assessment of criminal history.
• Proof of a negative Tuberculosis screening within the last two years is a pre-requisite for employment.

PHYSICAL REQUIREMENTS:

• Essential functions may require maintaining physical condition necessary for moderate lifting (up to 25 lbs.), bending, stooping, reaching, and sitting for long periods of time at a workstation.
• Many essential duties require the ability to talk, hear, see distance and up close and use fingers and hands in dexterous capacity.
• Occasional duties of this job are performed in an outdoor environment with exposure to varying climate and temperature conditions including exposure to sunlight, standing and walking on uneven surfaces, continuous contact with patrons, and exposure to loud noises.

Equal Opportunity Employer

Orangevale Recreation and Park District is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Orangevale Recreation and Park District will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

Job descriptions/specifications are only intended to present a descriptive summary of the range of duties, tasks, and responsibilities associated with a specified position. Therefore, descriptions/specifications may not include all duties performed by the individual. In addition, description/specifications are intended to outline the minimum qualifications necessary for entry into the position/class and do not necessarily convey the qualifications of incumbents within the position/class.