Recreation Leader I

City of Lindsay; Lindsay (CA); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

City of Lindsay is seeking a friendly Recreation Aide to assist the Parks & Recreation Department with registrations, rentals and events. You will help greet visitors, handle memberships, and support daily operations to maintain a welcoming atmosphere for participants of all ages.

The role emphasizes customer service, cash handling, and ability to work with youth on skills and sportsmanship. This is a part-time position requiring CPR/AED and food handler certification or ability to obtain within

Qualifications

• Experience in childcare, sports, customer service or volunteer work preferred.
• Ability to read and write and follow written and verbal instructions.

Responsibilities

• Provide stellar customer service at front desk and during registrations.
• Assist with class registrations, gym memberships and rental facility applications.
• Attend and help execute city events and ensure safety and compliance.

Skills

Customer service

Childcare

Sports or coaching

Volunteer work

Cash handling

Following instructions

Education

Reading & writing proficient

Tools

Cash register

Credit card processing

Job description

GENERAL DESCRIPTION:

Under supervision, provides stellar customer service on behalf of the Parks & Recreation Department to the City’s recreational patrons of all ages. Depending on the assignment, the incumbent may assist with a variety of routine duties; patron registration, activities and programs; monitoring City facilities and equipment; assisting with City events; and setting up scheduled activities. Applicants must enjoy working with people, be enthusiastic, reliable, proactive, and punctual.

SUPERVISION RECEIVED:

Works under the close supervision of the Recreation Coordinator and/or Parks & Recreation Director.

SUPERVISION EXERCISED:

Exercises no direct supervision over staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides consistent stellar customer service to recreational patrons;
• Assist participants in the City’s recreation programs, activities, or facilities, including class registration, gym memberships, and rental facility applications;
• Attend and participate in executing City’s special events;
• Provide and maintain a safe program environment for participants by enforcing required safety precautions and City guidelines;
• Maintain all equipment issued by the City and inform the supervisor when there are hazards or equipment replacement needs; and
• Perform related duties as assigned.
• Assists front desk by answering the telephone, providing information and stellar customer service to the public, gym membership sales, and program registration;
• Complete cash and credit card transactions, operate a cash register and credit card machines, give correct change, maintain appropriate activity and cash reports, and follow proper money handling procedures;
• Facilitate rentals and usage of City facilities, open and close facilities for rentals, including setting and cleaning up, prepare facilities for group and rental activities;
• Issue, monitor, and track equipment during rentals and collect and store equipment after use;
• Assist in operating Aquatic Center pool gate during public swim sessions, complete cash transactions, operate a cash register, give correct change, maintain appropriate activity and cash reports, and follow proper money handling procedures;
• Assist in operating Aquatic Center Concessions Stand, prepare food, collect payments, and helping set up and close the concession stand;
• Keep concessions and kitchen floor, counters, and equipment clean and free of clutter.
• Assist with executing indoor/outdoor programs, arts and crafts;
• Instruct and participate in recreational activities; Admit patrons to recreation facilities, programs, and events; Maintain attendance and activity records;
• Provide supervision for children, including homework assistance; and
• Work with youth to develop and build essential skills emphasizing learning and sportsmanship.

DESIRED MINIMUM QUALIFICATIONS:

Education and Experience:

• Experience: Experience in related fields such as childcare, sports (coaching or playing), customer service, and/or volunteer work preferred.
• Education: Completion of formal or informal education at a level that provides the ability to read and write, follow written and verbal instructions at a level required by the job.

Necessary Knowledge, Skills, and Abilities:

• Act as liaison to patrons. Exercises tact and judgment when resolving problems.
• Ability to follow routine verbal and written instructions.
• Ability to maintain neat, accurate, and organized records.
• Ability to operate a cash register and credit card machine, count money, and provide change.
• Ability to perform daily cleaning tasks and job duties.
• Ability to operate food preparation equipment and dispensers.
• Knowledge and ability to provide stellar customer service standards and procedures.
• Knowledge and ability to provide stellar recreational program standards and procedures

SPECIAL REQUIREMENTS:

Valid and current CPR/AED Certification and California Food Handlers Safety Card Certification or ability to acquire within six (6) months of employment are required. Minimum age of sixteen (16), with ability to obtain work permit if under the age of eighteen (18).

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use feet, legs, hands, and arms to demonstrate specified skills. The employee is occasionally required to swim, climb, or balance, stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, sit, talk, and hear. The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will work in both indoor and outdoor recreation facilities. Employees may be exposed to seasonal and variable weather conditions.

SELECTION GUIDELINES:

Formal application, rating of education and experience; oral interview and reference check; medical, TB test, drug test, and background check (live scan), and other job-related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change as the needs of the employer and requirements of the job change.

BENEFITS:

• This is a part-time and hourly position with no benefits, except for those required by law including sick leave. Work hours are flexible; however no minimum weekly hours are guaranteed.