Office Assistant - Hospice

Deercreekseniorliving; Cameron Park (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

Life insurance

401K with profit sharing

Extensive orientation

Job summary

First Call Hospice is seeking an Office Assistant to support daily office operations in the Sacramento area. The role involves data entry, billing coordination, and front-desk duties to ensure smooth administrative flow.

You will work closely with the Administrator and Program Director, handling records, meetings preparation, and courteous patient and staff interactions. The position offers full-time hours, competitive hourly pay, and comprehensive benefits.

Qualifications

• Two years of data entry experience.
• Experience with billing and healthcare operations is preferred.
• Strong communication, discretion, and professional interaction with patients and staff.

Responsibilities

• Answers incoming calls and forwards to appropriate staff or takes a message.
• Welcomes and assists all guests.
• Manages incoming, outgoing and interoffice mail.
• Performs typing, faxing and copying tasks as requested for various staff persons.
• Supports and promotes the organization’s core values and acts as a cultural champion.
• Performs data entry for employee information and billing purposes.
• Inputs data for billing and maintains accurate records.

Skills

Data entry

Communication

Typing

Billing experience

Public relations

Customer service

Job description

Do you like working with a creative, dynamic team and making a difference? Sometimes the grass is greener! The mission of First Call Hospice, a locally owned agency founded in 1993, is to provide individualized quality hospice care to meet the unique needs of patients with a limited life expectancy. The primary goal of First Call Hospice is to enhance the quality of life when the quantity of life is limited. When you join First Call Hospice Team, we will Offer an extensive orientation, tailored to your needs Pay 100% of full time Employee Medical Benefits, and offer a number of different benefits including dental, vision, and life insurance Have 401K available to all full-time employees with profit sharing First Call Hospice is growing and looking for experienced, compassionate Office Assistant to join our team!

JOB SUMMARY

The Business Office Assistant is responsible for coordinating all office activities including: medical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Business Office Assistant is responsible to the Administrator and the Program Director and assists with: direct patient expenditures coordination, personnel records, and billing liaison. Schedule: Full time PAY RANGE: $18 - $22/hr

DUTIES AND RESPSONSIBILITY

• Communicates effectively on the telephone with patients, families and staff.
• Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
• Welcomes and assists all guests.
• Manages incoming, outgoing and interoffice mail.
• Performs typing, faxing and coping tasks as requested for various staff persons.
• Promotes and lives the organization’s core values and acts as a cultural champion.
• Prompt data entry for all employee information into system and back-up.
• Maintains current contracts on contracted personnel.
• Prompt data entry for all employee information into software.
• Inputs data into computer for billing purposes.
• Submit accounts payable information and maintain a system to ensure orders and invoices are submitted and paid on a timely basis.
• Orders and maintains accurate records of medical equipment and supplies.
• Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.
• Support relief for authorizations, intake, and scheduling.

JOB REQUIREMENTS

• Two years data entry experience.
• Previous billing and computer experience, preferably in hospice or similar operation.
• Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
• Demonstrated capability to accurately manage detailed information.
• Able to deal tactfully with patients, family members, referral sources and payers.
• Previous healthcare related billing experience.
• Word processing skills.
• Personal computer skills.

Why First Call?

First Call Hospice is part of the Cornerstone Group with close to 80 agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best agency in the Greater Sacramento Area! What makes us unique besides our culture of high performers and exceptional care? At First Call, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second Ownership

The employer for this position is stated in the job posting.

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

First Call Hospice & Palliative Care is a Sacramento based provider that’s been around since 1997 servicing Sacramento, Placer, Yolo an El Dorado Counties. Our name “First Call” comes from being one of the first companies to provide hospice care outside of the large hospital systems in the area.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.