Business Office Coordinator

Deercreekseniorliving; Delano (CA); On-site; USD 23,000 - 29,000; Full time

Job summary

Ardent Home Health & Hospice serves the Fresno/Delano area with compassionate home health and hospice care. We seek a detail-oriented Business Office Coordinator to handle medical records, data entry, billing support, and office coordination in a fast-paced healthcare setting.

The ideal candidate brings healthcare administrative experience, strong computer skills, and the ability to manage multiple priorities while maintaining patient confidentiality and excellent customer service.

Qualifications

• 2 years of data entry or administrative experience preferred.
• Healthcare administrative experience preferred.
• Experience with medical billing or insurance processes preferred.

Responsibilities

• Coordinate daily office operations and administrative functions.
• Manage patient records and employee files.
• Data entry for employee, patient, and billing information.
• Answer and route calls; assist patients, families, and visitors.
• Process mail, faxes, and office correspondence.
• Support billing processes and liaise for accounts payable.
• Maintain contracts, personnel records, and compliance docs.
• Order and track office, medical equipment, and supplies.
• Update contact databases and mailing lists.
• Provide backup support for authorizations, intake, scheduling.
• Promote a positive culture and uphold values.
• Assist leadership with administrative projects.

Skills

Data entry

Administrative experience

Healthcare experience

Customer service

Microsoft Office

Confidential handling

Multitasking

Interpersonal skills

Tools

Microsoft Office

Healthcare software systems

Job description

Business Office Coordinator Pay: $17.00 – $21.00 per hour Job Type: Full Time

Join a compassionate, mission‑driven team dedicated to delivering exceptional home health and hospice care. At Ardent Home Health and Hospice, our patients and their loved ones are at the heart of everything we do. Our interdisciplinary care team is committed to providing high‑quality, compassionate, and personalized care that enhances comfort, dignity, and quality of life. Our culture is built on core values that shape how we serve our patients and support each other: Celebration, Accountability, Passion for Learning, Loving One Another, Intelligent Risk, Customer Second, and Ownership. We invest in the growth and success of our team—because when you thrive, our patients do too.

Why Join Ardent?

Supportive, team‑oriented culture

Opportunities for career advancement in Home Health & Hospice

Strong compensation & benefits

Meaningful work that makes an impact every day

Job Summary

We are seeking a detail‑oriented Business Office Coordinator to support daily administrative operations for our growing healthcare organization. This role is responsible for medical records management, data entry, billing support, patient file maintenance, office coordination, scheduling support, and customer service. The ideal candidate has healthcare administrative experience, strong computer skills, and the ability to manage multiple priorities in a fast‑paced environment.

Key Responsibilities

• Coordinate daily office operations and administrative functions.
• Manage patient records, medical documents, and employee files.
• Perform accurate data entry for employee, patient, and billing information.
• Answer and route incoming calls, assist patients, families, and visitors.
• Process incoming and outgoing mail, faxes, and office correspondence.
• Support billing processes and serve as a liaison for accounts payable activities.
• Maintain contracts, personnel records, and compliance documentation.
• Order and track office, medical equipment, and clinical supplies.
• Update and maintain contact databases and mailing lists.
• Provide backup support for authorizations, intake, and scheduling.
• Promote a positive culture and uphold organizational values.
• Assist leadership with administrative projects and special assignments.

Qualifications

• 2 years of data entry or administrative experience preferred.
• Previous healthcare, home health, hospice, or medical office experience preferred.
• Experience with medical billing, healthcare administration, or insurance processes preferred.
• Proficient with Microsoft Office and healthcare software systems.
• Strong organizational skills with exceptional attention to detail.
• Excellent communication, customer service, and interpersonal skills.
• Ability to handle confidential information with professionalism and discretion.
• Strong multitasking and problem‑solving abilities.

The employer for this position is stated in the job posting.

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Ardent Home Health & Hospice of Fresno is a Medicare and Medicaid certified home healthcare and hospice agency that has been serving the greater Fresno/Delano area. At Ardent we believe that choice always exists and that excellent quality of life is always attainable.

Whether we’re caring for a senior after a surgery, supporting a patient’s family member cope with grief, or supporting a loved one with a serious illness, our team will seek to provide care that exemplifies truly Life Changing Service.