Office Assistant (Construction and Materials Division)

State of Missouri; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

The Missouri Department of Transportation is seeking an office assistant to provide clerical and secretarial support for technical or administrative programs, assisting supervisors, managers, and staff. Duties vary by location and are performed under moderate supervision.

Key responsibilities include handling routine inquiries, compiling data, formatting forms and reports, maintaining records, and professional communication via phone and email to support program operations.

Qualifications

• Performs clerical/office support for a technical or administrative program.
• Compiles data and generates non-complex reports from computer systems.
• Formats complex forms and documents, proofreading for grammar and formatting.
• Maintains records, files, and indexes; handles document handling tasks.

Responsibilities

• Performs specialized clerical and office support for a program; answers routine questions from employees and customers.
• Compiles data and ensures accuracy; generates standard and ad hoc reports.
• Types and formats forms, letters, and reports, using dictation or rough draft sources; proofs for grammar and formatting.
• Compiles, copies, prints, files, and indexes documents; sorts and collates materials.
• Receives calls and emails; answers routine inquiries and routes to appropriate personnel.

Skills

Clerical work

Data entry

Customer service

Records management

Education

High School Diploma or GED/HiSET

Job description

Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome.

Job Location: Central Office, 1617 Missouri Boulevard, Jefferson City, MO

Why You’ll Love This Position

The office assistant performs clerical/secretarial functions, performs general support functions for technical or administrative programs, and supports office supervisors, managers, and staff. Specific duties will vary significantly, depending on the location of assignment. Responsibilities are performed under moderate supervision.

What You’ll Do

• Performs specialized clerical and office support functions for a technical or administrative program; answers routine questions from employees and customers regarding department programs; maintains program records and files; researches and obtains program related information for other staff members.
• Compiles data or information; checks data to ensure accuracy; generates standardized and non-complex adhoc reports from computer programs and databases.
• Types and formats complex forms, letters, reports, permits and other materials, occasionally technical in nature, working from rough draft, dictation and/or dictating equipment; proofreads completed work to check for correct grammar, spelling, and to ensure proper formatting is used.
• Compiles, copies, prints, and files records, forms, correspondence or other documents; sorts and collates as necessary; removes and returns material from files; prepares and indexes file folders.
• Receives incoming telephone calls, electronic mail, and faxes; answers routine questions and inquiries in accordance with program or policy guidelines, transfers calls to appropriate personnel, takes messages or refers complex inquiries to supervisor; may operate base radio to maintain communications with field personnel.

Minimum Qualifications

All you need for success:

• High School Diploma or GED/HiSET

Special Working Conditions

• None

Preferred Qualifications

• MoDOT is looking for team members who align with our preferred employee qualities. Preferred Employee Qualities | Missouri Department of Transportation

More Reasons To Love This Position

MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE.

At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. to view our mission, values, and tangible results. If you embrace these values, we welcome your application.

If You Have Questions About This Position, Please Contact

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