Office Assistant - Charleston Walk-In

Sarah Bush Lincoln; Charleston (IL); On-site; USD 25,000 - 38,000; Full time

Job summary

Sarah Bush Lincoln in Charleston, IL seeks an Office Assistant to handle reception, appointment processing, and encounter management for in-person and phone contacts. Responsibilities include patient check-in/out, posting payments, and assisting with billing functions under supervision.

The role requires a High School Diploma and offers a base pay starting at $17.79/hour, with pay based on experience. This is a full-time position located in Charleston, IL.

Qualifications

• High school diploma required.
• Experience in clerical or receptionist roles preferred.
• Strong communication and customer-service skills.

Responsibilities

• Answers all incoming calls and routes or messages as appropriate.
• Completes patient check-in/out, verifies information, and prepares files.
• Enters charges, posts payments, reconciles cash, and prepares deposits.
• Greets patients and visitors, provides general clerical support.

Skills

Communication skills

Organizational skills

Customer service

Cash handling

Education

High School Diploma

Tools

Billing software

EMR systems

Job description

Office Assistant - Charleston Walk-In**Job Description**Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director. Department: Charleston Walk InHours: Full-Time, 40 hours a week requiredLocation: Charleston, ILRequired: High School DiplomaPay: Based on experience, starting at $17.79/hour**Responsibilities**Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate., Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff., Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling., Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis., Greets patients and visitors to the clinic., Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters., Provides general assistance to patients and/or visitors as needed.**Requirements**High School (Required)**Compensation**Estimated Compensation Range$17.79 - $27.57Pay based on experience