Office Assistant 2

State of Alaska; Kenai (AK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Excellent benefits

Alternate workweeks

Career development opportunities

Job summary

The Office Assistant 2 at Wildwood Correctional Center in Kenai, Alaska, supports daily facility operations by providing comprehensive clerical services to the Superintendent and staff, handling records, in-processing, and front-desk coverage.

This role requires a high school diploma or equivalent, at least one year of clerical experience, and the ability to maintain confidentiality, perform background checks, and work within a team dedicated to safety, integrity, and public service.

Qualifications

• High school diploma or equivalent.
• At least one year of clerical experience and basic office duties.
• Experience handling records and sensitive information preferred.
• Ability to follow policies and confidentiality requirements.

Responsibilities

• Provide comprehensive clerical support to facility staff, including leadership.
• Maintain confidentiality of personnel records and process in-/out-processing.
• Track vacancies and monitor Workplace Alaska daily for applications.
• Prepare administrative reports such as weekly vacancy updates and end-of-month reports.
• Conduct background checks for contractors and visitors and manage UA process.
• Provide front desk coverage: answer phones, greet the public, and process visitors.

Skills

Clerical

Computer Skills

Integrity

Problem Solving

Education

High school diploma or equivalent

Job description

The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 2 position at Wildwood Correctional Center (WCC) in Kenai, Alaska.

Watch Alaska DOC's video here:

DOC Extended Cut.mp4 (vimeo.com)

What You Will Be Doing:

• This position provides comprehensive clerical support to all facility staff, including the Superintendent, Assistant Superintendents, Administrative Officer II, Probation Officer, and Criminal Justice Technician.
• Responsibilities include maintaining strict security and confidentiality of personnel records; completing employee in-processing and out-processing; tracking vacancies; and monitoring WorkPlace Alaska daily to print, organize, and file all incoming applications.
• The position prepares required administrative reports such as weekly vacancy updates, weekly pass-ons, telephone and unit lists, and the Superintendent’s end-of-month report.
• Additional duties include conducting background checks for contractors and visitors, managing the weekly UA process, and filing results in confidential prisoner files.
• This position also provides front desk coverage as needed, including answering phones, greeting the public, and processing incoming visitors and guests.

Our Mission, Values, and Culture:

The Alaska Department of Corrections enhances community safety by providing secure confinement, reformative programs, and supervised community reintegration. We are trained professionals committed to a safe, respectful, and transparent organization that upholds the rights and dignity of victims while ensuring offenders are treated humanely. Our culture emphasizes professionalism, accountability, and daily opportunities for growth that support successful reentry and reinforce our mission of public safety.

The Benefits of Joining Our Team:

• Join a dedicated administrative team where your work directly supports a safe, efficient, and well‑run correctional facility.
• Take on meaningful, varied responsibilities across core operational areas—including records management, staff support, inmate services, and front‑office operations.
• Grow your career through comprehensive training, skill development, and opportunities to advance within the Department of Corrections.
• Enjoy excellent benefits and scheduling options that promote work–life balance, including alternate workweek arrangements when appropriate.
• Become part of a reliable, mission‑driven team that values professionalism, accuracy, problem solving, and pride in public service.

The Working Environment You Can Expect:

You will be working at Wildwood Correctional Complex, located approximately three miles north of Kenai, in an office setting within a close‑knit administrative team. This role provides essential support to daily facility operations and contributes to a collaborative, professional work environment.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

• Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Employee Benefits: Knowledge of HR concepts, principles, and practices related to retirement, insurance, injury compensation, and other employee benefits programs.
• Integrity: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

High school diploma or the equivalent.

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

PREA NOTIFICATION

The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution;
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

CRIMINAL HISTORY CHECKS/APSIN/ACOMS

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

FINGERPRINTNOTICE

All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or [phone] in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or [phone] if you are located in the Juneau area. Requests for information may also be emailed to [e-mail]

For applicant password assistance please visit:

https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Kelly Hanke
Administrative Officer 2
[phone]
[e-mail]

Jonathan Barcus
Correctional Superintendent 1
[e-mail]