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NYS Office of Children and Family Services in New York coordinates clerical support under the NY HELPS program. The role involves typing, filing, answering phones, and handling routine inquiries within a standard 8-5 office schedule.
You will use word processing, spreadsheets, email, and database tools to prepare documents, review work for accuracy, and maintain files. Evening and shift details discussed at interview; all applicants encouraged to apply.
Type correspondence, documents, records, and other written material.
Type correspondence, documents, records, and other written material. Use software packages, such as word processing, spreadsheet, data base management, e-mail, etc. Review work to ensure conformance with accepted office practices. Proofread and correct work to produce accurate copy. Distribute incoming mail. Maintain files. Answer phones and handle routine questions or issues. Additional duties will be discussed in detail during the interview.
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).*
There are no minimum education or experience requirements for this position
Core operating hours for office-based positions within the agency are 8-5. Exact shift within that timeframe will be discussed at the time of the interview.
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position. For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
It is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS’s mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.