Office Assistant 1 (NY HELPS)

NYS Office of Children and Family Services; Buffalo (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

NYS Office of Children and Family Services is seeking an office assistant to perform typing, filing, and basic clerical tasks in a state agency setting. The role involves handling correspondence, records, and routine inquiries within standard 8-5 hours.

Candidates will use word processing, spreadsheets, databases, and email to support office operations and ensure accuracy of documents. No formal education or experience requirements are specified for this NY HELPS program title.

Qualifications

• This title has no minimum education or experience requirements.

Responsibilities

• Type correspondence, documents, records, and other written material.
• Type correspondence, documents, records, and other written material.
• Use software packages, such as word processing, spreadsheet, data base management, e-mail, etc.
• Review work to ensure conformance with accepted office practices.
• Proofread and correct work to produce accurate copy.
• Distribute incoming mail. Maintain files.
• Answer phones and handle routine questions or issues.
• Additional duties will be discussed in detail during the interview.

Skills

Typing

Phone handling

Attention to detail

Communication skills

Tools

Word processing

Spreadsheet

Database management

Email systems

Job description

Duties Description

• Type correspondence, documents, records, and other written material.
• Type correspondence, documents, records, and other written material.
• Use software packages, such as word processing, spreadsheet, data base management, e-mail, etc.
• Review work to ensure conformance with accepted office practices.
• Proofread and correct work to produce accurate copy.
• Distribute incoming mail. Maintain files.
• Answer phones and handle routine questions or issues.
• Additional duties will be discussed in detail during the interview.

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).*

There are no minimum education or experience requirements for this position.

Additional Comments

Core operating hours for office-based positions within the agency are 8-5. Exact shift within that timeframe will be discussed at the time of the interview.

• NY HELPS

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position. For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. It is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Background Investigation Requirements

• All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees.
• All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees will be required to pay any necessary fees.
• For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable.

The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS’s mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.