Office Assistant

Sarah Bush Lincoln; Prairie (AL); On-site; USD 25,000 - 38,000; Full time

Job summary

Sarah Bush Lincoln in Alabama is seeking an Office Assistant to support our Orthopedic Clinic. The role handles appointment processing, patient check-in/out, reception, and encounter documentation for both in-person visits and phone contacts.

You will assist with charge posting and clinic billing, respond to patient questions, and support clerical tasks as directed by the Clinic Supervisor. A High School Diploma is required and the position is full-time with first-shift hours.

Qualifications

• High School Diploma is required.

Responsibilities

• Answers all incoming calls and forwards to appropriate individuals or takes detailed messages.
• Completes patient check-in by verifying information and preparing the file for clinical staff.
• Completes patient check-out, taking and posting payments and entering charges.
• Enters payments into the cash drawer and reconciles daily totals.
• Prepares bank deposits daily.
• Greets patients and visitors to the clinic.
• Performs general clerical tasks including preauthorization checks, deposits, and records management.
• Provides general assistance to patients and visitors as needed.

Education

High School Diploma

Job description

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Office Assistant

Job Description

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

Department: Orthopedic Clinic

Hours: Full time, 40 hours/week

Shift: 1st

Required: High School Diploma

Pay: Based on experience, starting at $17.79

Responsibilities

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis.
• Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

Requirements

High School (Required)

Compensation

Estimated Compensation Range

$17.79 - $27.57

Pay based on experience