OFFICE ASSISTANT

Paycom - ATS; Pittsburgh (Allegheny County); On-site; USD 22,000 - 31,000; Part time

Job summary

Paycom - ATS in Pittsburgh, PA is seeking a part-time Office Assistant to support a school bus terminal. The position is non-exempt and hourly, with duties spanning administration and potential bus route duties.

Reports to the Terminal Manager and assists with daily operations, reporting, and communications with schools and staff. Qualified applicants will have a PA Commercial Driver’s License with Passenger, School Bus & Air Brake endorsements, a current medical exam, and a high school diploma

Qualifications

• PC skills (Microsoft Office) and strong written/verbal communication.
• Ability to handle problems and provide solutions; strong customer service orientation.
• Willingness to participate in trainings to enhance knowledge.
• Must conduct oneself professionally and be flexible to change.

Responsibilities

• Assist the Terminal Manager and staff with day-to-day operations of the facility.
• Assist in collecting and preparing reports for the school district.
• Assist with billing to the school district and third-party charter runs.
• Coordinate employment applicant intake, credentialing and onboarding documents.
• Facilitate communications between the company, schools, drivers, and parents.
• May input, review and process payroll as needed.
• May perform routing, dispatch, bus video review, training or other operations tasks.
• Maintain maintenance-related records and documentation as required.
• Follow all company policies and state and federal regulations.
• Adhere to pupil/client management policies and communicate with parents, teachers, guardians, and the public.
• Answer phones and two-way radios as part of the role.
• All other duties as assigned.

Skills

Customer service

Written & verbal communication

Problem solving

Education

High School Diploma or equivalent

Job description

Job Details: Job Location: 3005 PENN HILLS - PITTSBURGH, PA 15235,

Office Assistant

$19.00 an hour Based on Experience.

Description: The position of an Office Assistant is a Part Time non-exempt hourly position with responsibility for a wide variety of administrative duties within a school bus terminal. This position reports to a Terminal Manager and/or Assistant Terminal manager and works closely with the terminal staff, operations and maintenance teams. As required by the needs of the business the Office Assistant will also drive a school bus or van route.

Duties & Responsibilities:

• Assist the Terminal or Assistant Manager and other staff in the overall day-to-day operations of the facility
• Assist in the collection and preparation of all reports for the school district.
• Assist with billing to the school district and any third-party charter runs.
• May be responsible for coordinating employment applicant intake, credentialing and related documentation in the hiring and on-boarding process.
• Assist with communication between the company and schools regarding calendars, complaints, bus incidents; communications with parents regarding issues and concerns; communications with drivers and monitors.
• Depending on terminal level staffing and skill sets, may be trained and assigned to input, review and process payroll.
• Depending on terminal level staffing and skill sets may be trained to perform routing, dispatch, bus video review, training, safety or other operations related duties.
• Depending on terminal level staffing and skill sets, may be trained to perform maintenance related recordkeeping and documentation
• Responsible for carrying out all company policies and State & Federal applicable regulations.
• Follow company policies regarding pupil/client management and relations with parents, teachers, guardians, and the public in general.
• Will be required to answer phones and two-way radios.
• All other duties as assigned.

Qualifications

• Must have or (obtain through company-provided training) a PA (or reciprocal state) Commercial Driver’s License with Passenger, School Bus & Air Brake Endorsements
• Current driver physical examination allowing operation of a commercial vehicle with student passengers
• A minimum of a High School Diploma or equivalent
• Preferred prior office or administrative experience

Knowledge and Skills

• PC skills (use of Microsoft Office applications), written and verbal communication skills, and customer service skills are essential. Ability to deal with problems and find solutions. Should provide excellent customer service to external and internal customers.
• Preferred to have knowledge of Federal and State regulations that impact the school bus operations
• Must be willing to participate in classes that are offered to enhance knowledge.
• Must conduct oneself in a professional manner
• Must be highly motivated and demonstrate flexibility and adaptability to change