Office Assistant

Macomb-County-Government; Michigan; Vor Ort; USD 38.000 - 49.000; Vollzeit

Benefits dieser Stelle

Health insurance from day one

No employee premium for family plans

Zusammenfassung

Macomb County Government is seeking an Office Assistant for the Community Mental Health department. The role handles routine clerical tasks, records management, and document preparation in a fast-paced office setting. Starting time is 8:30 a.m.

with a full-time schedule (37.5 hours per week). The position emphasizes accuracy, customer service, and adherence to county policies. Ideal candidates will have a high school diploma or GED and a valid Michigan driver's license for occasional travel.

Qualifikationen

• High School diploma or GED equivalent required.
• Provide customer service via phone, email and in person with tact.
• Ability to use standard office equipment and software.

Aufgaben

• Performs routine to moderately difficult clerical duties.
• Records and posts information in journals and files.
• Prepares vouchers, letters and reports according to policies.
• Handles incoming calls and emails and directs inquiries.
• Operates standard office equipment; may drive to fulfill job tasks.

Kenntnisse

Customer service

Data entry

Interpersonal skills

Time management

Office software

Ausbildung

High School diploma or GED

Tools

Office efficiency software

Jobbeschreibung

As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.CLASSIFICATION TITLE:Office AssistantSALARY:$37,571.07 - $48,595.04DEPARTMENT:Community Mental HealthOpening Date:10/20/2026Closing Date:11/03/2026 12:00 a.m.FLSA STATUS: Non-exempt - overtime pursuant to Collective Bargaining Agreement or Human Resources and Labor Relations PolicyEMPLOYMENT RELATIONSHIP: Just cause subject to probationary periodCURRENT HOURS AND STARTING TIME: Full-time (37.5 hours per week) position. The starting time for this position is currently 8:30 a.m.LOCATION: http://www.mccmh.net/locations/GENERAL SUMMARYPerforms routine to moderately difficult clerical duties according to established policies and procedures.ESSENTIAL DUTIES & RESPONSIBILITIESPerforms clerical duties according to established policies and procedures.Records or posts information in journals, files and/or other departmental records.Verifies the accuracy of information and prepares forms, records, requests for funds and other documents.Types and/or prepares vouchers, forms, memos, letters, records and other correspondence according to established policies and procedures.Performs calculations and compiles information for and prepares various documents and reports.Opens, sorts, tallies and records payments and other documents received.Enters information on records and forms.Compiles and maintains departmental files.Distributes notices, forms and other documents.Makes duplicate copies of reports and/or information and routes to proper persons, departments and/or files.Receives incoming telephone calls and e-mails; provides assistance by answering questions and inquiries appropriate to skill level; relays messages to appropriate individuals or departments.Operates standard office equipment such as personal computers, facsimile machines, copiers, scanners, calculators and adding machines.Performs related duties as assigned.Operates an automobile to perform assigned job functions. (if applicable)QUALIFICATIONSRequired Education and ExperienceHigh School diploma or GED equivalentRequired Licenses or CertificationsPossession of a valid Michigan driver’s license and operable, insured automobile for authorized travelPreferred Education and ExperiencePrevious clerical work experienceCOMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:Knowledge of:Modern office procedures and methodsVarious and specialty designated data processing/computer systems and applications for office administration across many departments in the CountySkill in:Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff and the publicProviding customer service to internal and external customers via phone, email and in personPerforming a variety of duties, often changing from one task to another of a different naturePerforming basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratiosOrganization and time managementOperating personal computers with current versions of office efficiency software and applicationsPerforming data entry to multiple types of database applications for registration, enrollment, service provision, billing, inventory and statistical review and reportingAbility to:Collaborative: Approaches all situations with a teamwork and solution focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiativesAccountable: Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, dailyRespectful: Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadershipEngage effectively with diverse communities; interact with people in an inclusive manner that respects cultural and socio-economic differencesWork in an environment which embraces the county’s Dignity CampaignEffectively speak, write and understand the English languageEffectively speak, write and understand a language other than English is preferredUnderstand and carry out oral and written directionsAccurately organize and maintain paper documents and electronic filesMaintain the confidentiality of information and professional boundariesProvide excellent customer service to both internal and external customers with tact and courtesyMeet schedules and deadlines of the workPerform low to moderate level clerical/administrative related duties with a high degree of accuracyLearn new policies, practices and proceduresRead and understand laws, rulings and other published guidanceWORK ENVIRONMENT/CONDITIONSThe work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.N/S =Never/Seldom O =Occasionally F/C = Frequently/ContinuouslyWork EnvironmentOffice or similar indoor environment: F/COutdoor environment: N/SStreet environment (near moving traffic): N/SConstruction site: N/SConfined space: N/SExposuresIndividuals who are hostile or irate: OIndividuals with known violent backgrounds: N/SExtreme cold (below 32 degrees): N/SExtreme heat (above 100 degrees): N/SCommunicable diseases: N/SMoving mechanical parts: N/SFumes or airborne particles: N/SToxic or caustic chemicals, substances, or waste: N/SLoud noises (85+ decibels): N/SBlood Borne Pathogens: N/SPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.N/S =Never/Seldom O =Occasionally F/C = Frequently/ContinuouslyDemand :Balancing on even or uneven surfaces/ground: N/SBending (forward or backward bending at the waist): N/SClimbing up or down stairs, ladders, scaffolding and platforms: N/SCrawling (moving about on hands and knees). Inspecting in confined spaces: N/SDigging: N/SDriving on sealed and unsealed roads: OGrasping, gripping, holding, clasping with fingers or hands: OKneeling to work at low levels: OManual Dexterity (fine finger movements i.e., keyboard operating, writing): F/CLift/Carry/Move objects from one level/position to another:Up to 10 pounds: OUp to 50 pounds: OMore than 50 pounds: N/SOver 100 pounds: N/SPush/Pull objects away from or towards the body: N/SReaching overhead (arms raised above the shoulder) or forward reaching (arms extended): N/SSitting in a seated position during the task performance: F/CStanding in an upright position without movement: OWalking considerable distances in the facility on multiple surfaces: ORunning considerable distances in the facility on multiple surfaces: N/SGENERAL REQUIREMENTS AND DISCLAIMERSComplies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.The American Federation of State, County and Municipal Employees (AFSCME) Local 411 bargaining unit represents this position. Therefore, there may be contract language which could require consideration in the selection process.GRANT OR EXTERNALLY FUNDED POSITION – This position will continue only if sufficient grant or external funds are provided.