Office Assistant

Mattress Firm; Medley (FL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts

Base pay or uncapped commission

Job summary

Mattress Firm in Medley, FL is seeking a delivery associate to schedule and track deliveries, coordinate with drivers and customers, and maintain accurate records. The role emphasizes safety, reliability, and professional communication with internal teams and external contacts.

The position requires a High School diploma or equivalent and 1+ years of related experience, with benefits including growth opportunities and a competitive hourly wage.

Qualifications

• High School diploma or equivalent preferred.
• 1+ Years related experience required.
• Strong verbal and written communication skills.

Responsibilities

• Schedule deliveries according to capacity.
• Record missed and/or re-delivery problems.
• Submit completed delivery manifests and stop records by deadline.
• Ensure safety policies and procedures are followed.
• Communicate professionally with internal and external contacts.
• Follow company policies and brand standards.

Skills

Strong communication

Attention to detail

Education

High School diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Job Details

9am-6pm and 11am-8pm

Must be willing to work weekends

Essential Responsibilities

• Schedule deliveries according to capacity and business conditions.
• Record missed and/or re-delivery problems.
• Submit completed delivery manifests and stop records by deadline for contractor settlement purposes.
• Complete records for contractor settlement.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Non-Essential Responsibilities

• Answer incoming calls promptly and accurately.
• Maintain accuracy of ticket management system.
• Print accurate pick lists.
• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Knowledge

• Microsoft Office Products
• POS system
• Basic knowledge of city and outlying areas

Education

• High School diploma or equivalent preferred

Professional Experience

• 1+ Years related experience required

Skills List

• Strong verbal and written communication skills.
• Able to complete tasks with strong attention to detail.

Physical Demands

Warehouse Environment

• Sitting frequently
• Standing frequently
• Talking frequently
• Hearing frequently
• Lift or move up to 50 pounds
• Usage of hands and fingers
• Reaching with hands and arms
• Stooping, kneeling, crouching, or crawling occasionally
• Sight is required to ensure the safety of yourself and others.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $18-$19.50 hourly.*

• Actual pay is based on documented and verified relevant work experience and does not guarantee employment for any specific period. Additional bonus opportunities may be available at the Company’s discretion for eligible roles, including leadership and individual contributor positions.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Application deadline: 09/01/2026.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.