Office Assistant

Hall Booth Smith, P.C.; Little Rock (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

Hall Booth Smith, P.C. in Little Rock seeks a professional front desk receptionist/administrative assistant to be the first point of contact for clients, vendors, and visitors in our office. You will handle phones, scheduling, and general clerical tasks with accuracy and courtesy.

Ideal candidates bring a High School diploma, experience with multi-line phone systems, and strong MS Office skills. This is a full-time role in a structured office environment supporting attorneys and staff.

Qualifications

• High School Diploma or GED required.
• Experience with multi-line phone systems and clerical duties.
• Accurate typing ability (minimum 35 WPM).
• Proficiency in Microsoft Office Suite.
• Strong organizational, prioritization, and attention to detail.

Responsibilities

• Acts as the point of contact for clients and visitors both in person and over the phone.
• Schedules and maintains use of conference rooms, coordinating any special equipment or refreshment needs.
• Validates parking for clients and visitors as needed.
• Liaises with management and submits/monitors maintenance requests.
• Coordinates with parking personnel for new employees.
• Organizes office events, such as holiday parties, birthday celebrations, and training sessions.
• Performs clerical duties including typing, copying, scanning, file maintenance, time entry, and expense reports.
• Receives, records, and distributes mail and packages; processes outgoing mail and packages.
• Operates and maintains office equipment including copiers, printers, and phone systems.
• Coordinates with IT and vendors for necessary repairs and maintenance.
• Provides support as requested by the Management team, including tasks outside the scope of this job description.

Skills

Typing 35 WPM

Microsoft Office proficiency

Organizational skills

Interpersonal communication

Multi-line phone systems

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Purpose Of The Job

To serve as the first point of contact for clients, vendors, and deliveries, providing excellent customer service, and assisting with administrative tasks to ensure smooth office operations.

Key Responsibilities

• Acts as the point of contact for clients and visitors both in person and over the phone.
• Schedules and maintains use of conference rooms, coordinating any special equipment or refreshment needs.
• Validates parking for clients and visitors as needed.
• Liaises with management and submits/monitors maintenance requests.
• Coordinates with parking personnel for new employees.
• Organizes office events, such as holiday parties, birthday celebrations, and training sessions.
• Performs clerical duties including typing, copying, scanning, file maintenance, time entry, and expense reports.
• Receives, records, and distributes mail and packages; processes outgoing mail and packages.
• Orders condolence and celebratory flowers or meals as requested.
• Operates and maintains office equipment including copiers, printers, and phone systems.
• Coordinates with IT and vendors for necessary repairs and maintenance.
• Provides support as requested by the Management team, including tasks outside the scope of this job description.

Education

• High School Diploma or General Education Degree (GED) required.

Experience

• Experience with multi-line phone systems and clerical duties in a professional setting.

Skills

• Accurate typing ability (minimum 35 WPM).
• Proficiency in Microsoft Office Suite.
• Strong organizational, prioritization, and attention-to-detail skills.
• Excellent interpersonal skills, with the ability to communicate courteously and professionally.

Physical Requirements

• Ability to sit, bend, stoop, and use a computer and telephone for extended periods.
• Occasionally required to lift items weighing 25-50 lbs.

Goals

• Prompt and courteous client interactions.
• Accurate and timely completion of clerical tasks.

Competencies

• Strong attention to detail and organization.
• Ability to multitask in a high-volume environment.

Working Conditions

• Work may require more than 40 hours per week to perform the essential duties of the position and to meet financial goal requirements.
• Professional office environment with frequent interaction with attorneys, staff, clients, experts, courts, and outside parties.
• Work may include offsite travel for records collection, information gathering, and court filings.
• Regular, predictable, and reliable attendance is an essential function of this position. The employee must be able to report to work as scheduled, fulfill assigned shifts and duties in a consistent manner, and maintain acceptable punctuality to ensure effective operations and teamwork. Remote work or telecommuting may be permitted only as expressly authorized by management and does not alter the essential nature of the in-office attendance requirement.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.