Office Assistant

Mohave County; Kingman (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

11 Paid Holidays

End of Year PTO Buyback

ASRS employer match 100% starting day

Wellness Program & Health Benefits

HSFSA/Medical, Dental, Vision

Job summary

Mohave County seeks an administrative professional to provide clerical support in a busy office environment. You will answer phones, assist customers, prepare documents and maintain records while coordinating tasks with County staff.

The role requires strong communication and organizational skills, the ability to handle confidential information, and a customer-focused approach. Monday through Friday, full-time position with comprehensive benefits.

Qualifications

• High School diploma or GED is required.
• Two years minimum of progressive office support and clerical training or equivalent experience.
• Proficiency with Excel and Microsoft Word for filing, data entry and reporting.

Responsibilities

• Greet the public and answer phones, directing inquiries to appropriate departments.
• Prepare documents, maintain records and organize filing systems.
• Enter data, run basic reports and assist with office workflows.
• Coordinate administrative tasks and ensure timely completion of duties.

Skills

Customer service

Data entry

Communication

Organization

Education

High School diploma or GED

Tools

Excel

Microsoft Word

Job description

About the Position

This position provides administrative and clerical support in an office environment. Responsibilities include answering phones, assisting customers and the public, preparing documents, maintaining records, coordinating tasks, gathering information and documents, and performing a variety of general clerical duties.

The position requires frequent interaction with County staff, other departments, outside agencies, and members of the public. The successful candidate will provide accurate and timely information, respond to inquiries, coordinate administrative activities, and maintain a professional and customer-focused approach.

Work Schedule: Monday through Friday.

Compensation

Range 6/Steps 2-8 ($15.45-$18.45)

Proud to Offer

Paid Time Off (PTO)

• 11 Paid Holidays.
• End of Year PTO Buyback (optional).

Retirement Benefits

• Enrollment in Arizona State Retirement System (ASRS).
  • Contribution rate of 11.98% with 100% Employer match starting on first day.
• Deferred Compensations Programs (optional)

Comprehensive Wellness Program

• Low-cost, high-value health care plans for you and your family that include Medical, Dental, Vision.
• 24/7 Virtual Care including Onsite Health Screening Events
• Marketplace Discounts
• Onsite Gyms or Gym Membership Stipend
• Employee Assistance Program
• Employee Wellness Program
• Basic Life, Supplemental Life/AD&D Insurances with additional voluntary benefits include Accident, Critical Illness, and Hospital Indemnity Plans.
• Health Savings Account (HSA) or Flexible Spending Accounts (FSA-includes Dependent Care).

• Must pass pre-employment background screening.

• High School diploma/ GED (General Education Degree).
• Two (2) years minimum of progressive office support and clerical training.
• An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

Duties may include, but are not limited to, the following:

• Meets and greets the public.
• Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate.
• May talk with individuals to gather preliminary information or verify information for various County programs or activities.
• As requested, review work of other staff for conformance to regulations.
• Understands and interprets procedures and practices related to various departmental and assigned programs.
• Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets.
• Contacts vendors to obtain prices and purchases various supplies and materials.
• Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy.
• Types forms, letters, reports and file cards from draft, or rough copy.
• Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries.
• Prepares standardized reports and statements.
• Processes payments in the database.
• Records attendance and documents notes at required meetings.
• Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation.
• Meets established deadlines and informs concerned parties of deadlines and appointments.
• Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required.
• Maintain a high level of confidentiality of information.
• Present and conduct themselves in a professional manner at all times.
• Communicate in a courteous and helpful manner as well as clear and concise manner at all times.
• Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate.

Knowledge of:

• Modern office practices and records management/maintenance procedures.
• English grammar and spelling.
• Basic mathematics required to calculate and perform general accounting procedures.
• Filing and information systems, including EXCEL spreadsheets and Microsoft Word.
• Mohave County Personnel Policies & Procedures and Department Regulations.

Skill in:

• Effectively operating personal computers, calculators and peripheral hardware and software products to provide guidance on the maintenance and implementation of developmental procedures of department to which assigned.

Ability to:

• Communicate clearly and concisely, both orally and in writing with all people.
• Use databases and other forms of electronic data storage.
• Maintain accurate and up-to-date records and documentation.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Obtain data from the computer during on-line operations, including interpreting technical and departmental information encountered in the performance of responsibilities.
• Maintain a high standard of confidentiality.
• Understand brief, written or oral directions and grasp ideas quickly in order to carry out instructions, solve problems with initiative and exercise good judgment.
• Organize workload to ensure determinations are made on a time basis.
• Act in a professional manner and professional in communication with others.
• Comply with Mohave County Personnel Policies & Procedures and Department Regulations.
• Perform the essential functions of the job with or without a reasonable accommodation.