Office Assistant

Varsity Heating and Cooling; Federal Way (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Hourly wage

Mon-Fri schedule

On-the-job training

Growth opportunities

Small team

Autonomy

Job summary

Varsity Heating and Cooling is seeking a detail-oriented administrator to keep our heat pump installs paperwork moving. You’ll file permits, submit rebates, maintain CRM records, and coordinate inspections with crews and homeowners.

Ideal candidates are organized, computer-savvy, and able to communicate clearly via email and CRM notes. Training is provided, with room to grow into higher responsibility and pay.

Qualifications

• Organized and able to catch problems before they grow.
• Comfortable on a computer and quick to pick up new software.
• Clear in writing since most work happens via email and CRM notes.
• Background in admin, scheduling, or customer service.
• Able to work independently without constant supervision.

Responsibilities

• Filing permit applications and tracking through approval.
• Submitting rebate paperwork so customers get rebates.
• Keeping job files current in our CRM.
• Scheduling inspections with crews and homeowners.
• Data entry, filing, invoice and document prep.
• Ordering supplies.
• Occasional customer calls or emails (not a call center).

Skills

Organizational skills

CRM software

Written communication

Administrative support

Scheduling

Tools

Computer literacy

Job description

Weekday hours, no nights, no weekends. Full training on everything you’ll touch, so you don’t need HVAC or permit experience walking in. And you get to own your work instead of waiting on someone to approve every step.

Varsity installs heat pumps for homeowners around the South Sound. Small team, short chain of command, owners you’ll actually talk to. It’s the kind of place where the office work has weight to it, because when the permits and rebates run clean the crews stay booked and customers get paid back on time.

The Job

You keep the paperwork side of our heat pump installs moving:

• Filing permit applications and tracking them through approval
• Submitting rebate paperwork so customers get their money back
• Keeping job files current in our CRM
• Scheduling inspections with crews and homeowners
• Data entry, filing, invoice and document prep
• Ordering supplies
• The occasional customer call or email. Not a call center.

What You Get

• $18–$25/hr based on experience
• Monday through Friday, full time
• On-the-job training on every system and process
• Room to grow into more responsibility and more pay
• A small enough team that your work gets noticed
• No micromanagement. You’ll know what needs to happen, then it’s yours to handle.

What You Need

• Organized, and you catch problems before they grow
• Comfortable on a computer, quick to pick up new software
• Clear in writing, since most of this job runs through email and CRM notes
• Some admin, scheduling, or customer service background
• Able to work without someone checking in on you every hour

Pay: $18.00 – $25.00 per hour

Work Location: In person