Office Assistant

State of Connecticut - CT Technical Ed and Career Sys; Bridgeport (CT); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

State Employee Benefits overview

Professional growth and PD

Healthy work-life balance

Public Service Loan Forgiveness (PSLF)

Job summary

Connecticut Technical Education and Career System invites applications for three (4) full-time Office Assistant positions across multiple locations in Connecticut, including Bridgeport, Hamden, Danbury, and Stamford. You will support daily operations, front-line customer service, and clerical workflows in a dynamic school environment.

The ideal candidate has two years of general clerical experience, is organized, reliable, and proficient with Microsoft Office and Google platforms.

Qualifications

• Two years of general clerical work experience.
• High school diploma or GED by the time of permanent appointment.
• Experience with Microsoft Office Suite and Google platforms.
• Experience providing front-line customer service in an educational or public sector setting.
• Ability to manage calendars, process payments, and handling office supplies.

Responsibilities

• Typing, data entry, and handling routine correspondence.
• Filing, record keeping, and maintaining office procedures.
• Processing documents, purchase requisitions, and payment lists.
• Maintaining calendars and coordinating schedules.
• Assisting students, families, visitors, and staff in a welcoming environment.

Skills

General clerical experience

Interpersonal skills

Customer service mindset

Attention to detail

Data entry and filing

Calendar management

Education

High school diploma or GED

Tools

MS Office

Google Workspace

PowerSchool

Job description

Introduction

Are you a clerical professional with two (2) years of general clerical experience? If so, we invite you to take this opportunity to join our team at the Connecticut Technical Education and Career System!

The State of Connecticut, Connecticut Technical Education and Career System (CTECS) is currently recruiting for three (4) full-time anticipated Office Assistant positions for the following locations:

• Bullard-Havens Technical High School in Bridgeport, CT
• Eli Whitney Technical High School in Hamden, CT
• Henry Abbott Technical High School in Danbury, CT
• J.M. Wright Technical High School in Stamford, CT

Please note: You will be asked to specify which locations you are applying for when you submit your application.

Are you ready to make a meaningful impact while supporting the day-to-day operations of CTECS? As an Office Assistant, you will play an important role in creating an organized, welcoming, and efficient environment for students, families, visitors, and staff. From providing front-line customer service and preparing correspondence to managing calendars, processing payments, and maintaining office supplies, your work will help keep school operations running smoothly and ensure our employees have the support they need to succeed.

Discover the Opportunity To:

• Engage in a rewarding career supporting Connecticut’s technical education system;
• Assist employees and school communities so they can achieve success;
• Make a difference through meaningful public service;
• Work together in a collaborative, team-oriented environment.

If you are organized, dependable, customer-focused, and enjoy being part of a team that makes a difference, CTECS invites you to bring your skills to this rewarding opportunity!

Position Highlights

• Full-time | 1st Shift | 40 hours per week
• Monday – Friday | 7:00 am – 3:30 pm

What We Can Offer You

• View our State Employee Benefits Overview page!
• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees!
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.

Mission and Beliefs

Through exemplary trade and academic programming, CTECS prepares trade-bound students to meet the skilled workforce needs in Connecticut.

Purpose of Job Class (Nature of Work)

In a state agency this class is accountable for independently performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.

Examples of Duties

• Typing:
  • Types a variety of materials in relation to other duties or as assigned;
  • Enters and retrieves data on computers, tablets, and other electronic equipment.
• Filing:
  • Sets up and maintains office procedures, filing and indexing systems and forms for own use.
• Correspondence:
  • Composes routine correspondence.
• Report Writing:
  • Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format).
• Interpersonal:
  • Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority;
  • Responds to inquiries from other work units or departments/agencies;
  • Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance;
  • May lead lower level employees in carrying out assigned clerical functions.
• Processing:
  • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
  • Processes a variety of documents in determining routine case status;
  • Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence;
  • Processes purchase requisitions/purchase orders for subsequent action;
  • Prepares payment lists and billing invoices;
  • Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders;
  • Maintains files, journals or account ledgers by posting credits, expenditures, interest, etc.;
  • Figures payments, costs, discounts and adjustments using prescribed methods and formulas;
  • Receives monies in various forms such as cash, checks and money orders and prepares for deposit;
  • Maintains inventory and orders supplies;
  • Uses a variety of electronic equipment to perform job functions.
• Performs related duties as required.

Knowledge, Skill and Ability

• Knowledge of office systems and procedures including proper telephone usage and filing;
• Interpersonal skills;
• Oral and written communication skills;
• Performing arithmetical computations;
• Perform a full range of clerical tasks;
• Operate office equipment which includes computers, tablets, and other electronic equipment;
• Operate office suite software;
• Schedule and prioritize workflow;
• Read and interpret complex instructions.

Minimum Qualifications - General Experience

Two (2) years of general clerical work experience.

Minimum Qualifications - Substitutions Allowed

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years.

Preferred Qualifications

• Experience working in a school setting.
• Experience with Microsoft Office Suite and Google platforms.
• Experience providing customer service in an office setting.
• Experience generating reports from PowerSchool or other educational management systems.
• Experience using strong attention to detail while managing multiple assignments in environments with changing priorities and deadlines.

Special Requirements

Persons having responsibility for supervising or observing the behavior of inmates or custodial individuals will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

Affirmative Action / Equal Opportunity Employer

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Acknowledgement

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.