Office Assistant

City of Benton; Benton, Northern (AR, KY); On-site; USD 33,000 - 52,000; Full time

Job summary

The City of Benton Police Department is seeking an Office Assistant to support the Office Manager, answer calls, maintain records, and process payments for fines and reports.

Under supervision, responsibilities include greeting the public, inputting reports and warrants, and ensuring accurate data entry in the department's computer system. This is a full-time, non-exempt position with a high school diploma required.

Qualifications

• High school diploma or equivalent with 3 years of business office training or related field.
• 0
• Knowledge of office practices, grammar, spelling and punctuation.
• Ability to communicate effectively orally and in writing.
• Ability to handle money for fines, warrants and reports.

Responsibilities

• Answers incoming telephone calls and transfers to the proper party.
• Maintains files and records of incidents; inputs reports, tickets and warrants; prepares UCR reports.
• Greets and assists the public with inquiries about accidents, court dates, tickets and warrants; mails or faxes reports.
• Receives money in person or by mail for fines, warrants and reports and records receipts.
• Enters daily reports and citations; verifies information and resolves incomplete records.
• Receives and processes warrants and subpoenas; notifies relevant parties as needed.

Skills

Office administration

Grammar & punctuation

Arithmetic

Computers

Written communication

Telephone skills

Filing systems

Office equipment

Education

High school diploma

Job description

Salary range: $32,500-$51,540 per year or $15.63-$24.78 per hour

Department: Police Department

Hours: Full-Time, Non-Exempt

Job Description:

Summary

The Office Assistant works under the general supervision of the Office Manager and is responsible for answering and directing all incoming telephone calls; for maintaining all files and records of incidents; and for receiving money for fines, warrants and reports for the Benton Police Department. This position is governed by State and Federal laws and department policy.

• Answers incoming telephone calls and transfer to the proper party as needed.
• Maintains files and records of incidents made to the Department; inputs reports, traffic tickets and warrants; and keeps up with and prepares UCR reports.
• Greets and assists the public with inquiries of accidents, incidents, court dates, traffic tickets and warrants; answers phone calls and assists the public seeking the same information; and mails or faxes accident and incident reports to insurance companies, other agencies and the general public.
• Receives money in person or by mail for fines, warrants and reports from the general public and records same in proper receipt books.
• Enters daily reports and citations in the computer and matches information in reports for arrest information. Checks computer for an accurate listing of reports and refers those that are incomplete or missing to the Office Manager.
• Receives and enters all warrants and removes warrants from the computer when served; mails letter of notification of warrants to out-of-town persons; and receives, enters and deletes all subpoenas for the Courts.

Secondary Duties and Responsibilities

The Office Assistant has frequent contact with department personnel, courts, prosecuting attorney, businesses, insurance companies and the general public.

Required Knowledge, Skills and Abilities

• General knowledge of office practices. Knowledge of grammar, spelling and punctuation. Knowledge of record keeping systems.
• Knowledge of basic arithmetic.
• Knowledge of computers and computer programs
• Ability to communicate effectively orally and in writing.
• Ability to answer the telephone, greet visitors, and provide information and assistance.
• Ability to maintain filing systems and research files to verify date in various forms and documents.
• Ability to operate standard office equipment.

Minimum Qualifications:

• High school diploma or equivalent and at least three (3) years training in business office practices, or a related field.

Other education and/or experience might be substituted for all or part of these basic requirements upon approval of the Chief of Police.

SEE THE ATTACHED BELOW FOR A FULL JOB DESCRIPTION.