Office and Patient Coordinator OPC

Socket.dev; Genoa (NE); On-site; USD 22,000 - 37,000; Full time

Job summary

Socket.dev in Genoa, NE is hiring an Office and Patient Coordinator for a new Intensive Outpatient Program. This full-time role blends administrative support with patient care, supporting program staff and Older adults 65+.

Duties include transportation to patients in a provided vehicle, insurance verification, billing assistance, and accurate medical records. Required: High School Diploma or GED; CNA, MA or LPN preferred; experience with clerical work and EMR systems; valid driving record and

Qualifications

• Education: High School Diploma or GED.
• Certification: CNA, MA or LPN preferred.
• Experience: care for older adults in hospital or nursing facility.
• Experience: clerical duties and using electronic medical records.

Responsibilities

• Provide administrative and clerical services for program staff.
• Assist Older Life Solutions patients with care needs.
• Provide transportation to patients in a provided vehicle.
• Assist with insurance verification and billing procedures.
• Support with medical records filing and form tracking.
• Contribute to positive team dynamics and customer service.

Skills

Driving

Clerical duties

EMR familiarity

Patient support

Team coordination

Education

High School Diploma or GED

Tools

EMR systems

Job description

Description

Location

Genoa, NE (Note: This is a new program that first opened in September 2025.)

Setting

Intensive Outpatient Program

Hourly

Up to $27/hr depending upon experience

Population

Older adults, ages 65+

Schedule

Full Time (Monday to Friday, 8am to 5pm)

**This position is hands on clinical, but also heavily administrative.**

Job Description

The office and patient coordinator provides quality administrative and clerical services for program staff and assists Senior Life Solutions patients with care needs. They provide transportation to patients in a provided vehicle, as applicable. The office and patient coordinator’s responsibilities include assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and ensuring transportation is safely provided to patients. The office and patient coordinator contributes to positive team dynamics and excellent customer service.

3 Cs:

• Care – Provide the best possible patient care
• Compliance – Ensure the program operates within all regulations
• Community – Become a wonderful addition to your local community

A. Care: All employees are expected to provide the best possible patient care.

1. Ensure patient care needs are met while at the program.
2. Ensure completion of the Census report as directed.
3. Assist patients with completion of consents and patient admission process as directed.
4. Take patient vital signs as directed.
5. Complete the daily nursing checklist form as directed.
6. Assist patients in performing the sit to stand test as directed.
7. Complete multidisciplinary progress notes for documentation of absences or patient encounters as they occur.
8. Participate in treatment team meetings and coordination of care.
9. Coordinate meals and snacks for patients.
10. Complete medical records including filing and form tracking.
11. Responsible for inventory of supplies, cleanliness, group room setup.
12. Responsible for refrigerator logs and necessary action steps for temperature variances.

B. Compliance: Ensure the program operates within all regulations.

1. Comply with 25-point check list.
2. Comply with all regulations.
3. Perform billing functions required for the program as directed.
4. Ensure patient insurance verification and complete monthly insurance verification forms as directed.

C. Community: Become a wonderful addition to your local community.

1. Demonstrate an understanding of community education definitions and activities.
2. Participate in customer service training as it relates to community integration.
3. Participate in community analysis.

20. Keep up to date community education contacts as directed.

21. Participate in cohesive team environment to ensure program success.

Working conditions

Office and Patient Coordinator will be exposed to virus, disease, infection from patients.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients.

Direct reports

This position has no direct reports.

Requirements

Qualifications

• Education: High School Diploma or GED.
• Certification: CNA, MA or LPN preferred.
• Experience: experience in providing care to older adults in hospital or nursing facility environment.
• Experience performing secretarial or clerical duties, working with computers and electronic medical records.
• Good driving record, comfort with transportation and driving a van.
• Experience transporting patients, preferred but not required.
• Knowledge of community resources for older adults, familiarity with medical terminology and medical team roles functioning with other hospital departments.