Office Administrator / Receptionist

Schmolck Mechanical Contractors; Juneau (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off & holidays

Job summary

Schmolck Mechanical Contractors in Juneau is seeking a dependable Office Administrator / Receptionist to support service and construction operations. You will answer calls, greet visitors, coordinate technician dispatches, and manage daily office tasks in a fast-paced environment where priorities can change.

The ideal candidate will be detail-oriented, able to multitask, and proficient with Outlook, Word, and Excel. Experience in plumbing or construction is a plus.

Qualifications

• Strong customer service and communication skills.
• Excellent organization and multitasking abilities.
• Proficiency with Outlook, Word, and Excel.
• Ability to work independently and as part of a team.
• Administrative/office support experience preferred.
• Experience in plumbing, heating, construction, dispatching, or material procurement is a plus.

Responsibilities

• Answer and direct incoming phone calls.
• Schedule and dispatch service technicians.
• Order parts and materials from vendors.
• Receive and track incoming freight shipments.
• Greet customers, vendors, and visitors.
• Maintain office files and records.
• Perform data entry and administrative support tasks.
• Assist project managers and field staff with documentation and communications.
• Coordinate with suppliers regarding deliveries and order status.

Skills

Customer service

Communication

Organizational skills

Independence & teamwork

Administrative support experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Position Summary:

Schmolck Mechanical Contractors is seeking a dependable and organized Office Administrator / Receptionist for our Juneau office. This position plays a key role in supporting our service and construction operations by assisting customers, coordinating technician dispatches, ordering materials, and managing daily office activities. The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced environment where priorities can change throughout the day.

Primary Responsibilities:

• Answer and direct incoming phone calls.
• Schedule and dispatch service technicians.
• Order parts and materials from vendors.
• Receive and track incoming freight shipments.
• Greet customers, vendors, and visitors.
• Maintain office files and records.
• Perform data entry and administrative support tasks.
• Assist project managers and field staff with documentation and communications.
• Coordinate with suppliers regarding deliveries and order status.
• Support daily operations to ensure efficient workflow within the office.

Qualifications:

• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to work independently and as part of a team.
• Experience in an administrative, receptionist, or office support role preferred.
• Experience in plumbing, heating, construction, dispatching, or material procurement is a plus.

Compensation & Benefits:

• Competitive wages based on experience.
• Health insurance benefits.
• Retirement plan.
• Paid time off and holidays.

About Schmolck Mechanical Contractors:

Schmolck Mechanical Contractors has been serving Southeast Alaska for nearly 100 years. We provide plumbing, heating, piping, and mechanical construction services throughout the region. With offices in Juneau, Sitka, and Ketchikan, we support a wide range of commercial, industrial, and residential customers.