Office Administrator II

FedEx; Charlotte (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

FedEx is seeking a capable administrative professional to provide general support to a facility/department in Charlotte, NC. You will greet visitors, manage calls, and help maintain daily operations with accuracy and discretion.

You will coordinate travel, prepare materials, assist with reports, and handle records and filing systems while delivering reliable service in a fast-paced environment at the FedEx location five days a week.

Qualifications

• High school diploma or GED required.
• 1 year experience required in clerical support or related area.
• Software skills, including use of Microsoft Office software and web-based applications.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.

Responsibilities

• Greets visitors, answers telephone, responds to questions or requests, and conveys messages as required.
• Coordinates travel arrangements, meetings, updates and maintains calendar appointments.
• Prepares required materials for conferences, meetings, calls, and various appointments.
• Assists with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials.
• Ensures the efficient daily operation of the office and department functions, including maintenance of supplies and equipment.
• Responsible for records management including organizing and maintaining office filing system
• Organizes and maintains office filing system.
• Reads and analyzes incoming memos and determines the appropriate course of action.
• Receives and responds to routine correspondence.
• Provides administrative support to other staff as needed.
• Performs other duties as assigned.

Skills

MS Office

Data entry

Typing

Phone handling

Education

High school diploma or GED

Job description

Provides general administrative support to a facility/department. Maintains the facility/department daily operations.

Essential Functions

• Greets visitors, answers telephone, responds to questions or requests, and conveys messages as required.
• Coordinates travel arrangements, meetings, updates and maintains calendar appointments.
• Prepares required materials for conferences, meetings, calls, and various appointments.
• Assists with creation of reports, presentations, etc., including researching, compiling, analyzing and/or developing necessary information and materials.
• Ensures the efficient daily operation of the office and department functions, including maintenance of supplies and equipment.
• Responsible for records management including organizing and maintaining office filing system
• Organizes and maintains office filing system.
• Reads and analyzes incoming memos and determines the appropriate course of action.
• Receives and responds to routine correspondence.
• Provides administrative support to other staff as needed.
• Performs other duties as assigned.

Minimum Education

• High school diploma or GED required.

Minimum Experience

• One (1) year experience required in clerical support or related area.

Knowledge Skills and Abilities

• Software skills, including use of Microsoft Office software and web-based applications.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment.
• Customer service skills necessary to effectively and professionally respond to requests.
• Verbal and written communication skills necessary to explain complex and/or confidential information.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Preferred Qualifications:

The desired location for this position would be Charlotte, NC. Employees will be required to work at the FedEx location five days a week.

Pay Transparency:

Pay:

Additional Details:

This position is for the new location (HTNC/266), which is scheduled to open in October 2026. The address is 7500 Statesville Rd, Charlotte, NC 28269.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)