Office Administrator / Front Office Coordinator

Primrose School of Exeter; Exeter (NH); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Vision insurance

401(k) matching

Employee discounts

Résumé du poste

Primrose School of Exeter is seeking a motivated Office Administrator to be the first point of contact for families. You will welcome visitors, manage the front desk, answer calls and emails, and support school leadership with daily tasks.

You will assist with enrollment, tours, and onboarding, while maintaining accurate records and coordinating communications. A strong, organized, and energetic teammate is essential to our daily operations.

Qualifications

• Previous experience in office administration, customer service, hospitality, or a similar role preferred.
• Excellent verbal and written communication skills.
• Strong computer skills, including Microsoft Office, email, and digital recordkeeping.
• Ability to multitask, prioritize responsibilities, and work independently.
• Strong attention to detail and organizational skills.
• Comfortable interacting with children, families, and educators.
• Must be flexible and comfortable with both opening and closing shifts, including independently managing building opening and closing procedures.
• Must meet applicable background check and childcare licensing requirements.

Responsabilités

• Serve as the welcoming, professional face of Primrose School of Exeter.
• Greet families, children, visitors, and prospective families with enthusiasm and exceptional customer service.
• Manage front desk operations, including answering phones, responding to emails, and assisting families.
• Support the School Director and leadership team with daily administrative and operational tasks.
• Assist with enrollment inquiries, scheduling tours, and new family onboarding.
• Maintain organized and accurate student records, documentation, and confidential information.
• Assist with attendance tracking, daily schedules, and school communications.
• Help coordinate school events, family activities, and special celebrations.
• Maintain a clean, organized, and professional front office.
• Follow school safety and security procedures, including opening and closing the building.
• Proactively identify needs, solve problems, and support the team wherever needed.

Connaissances

Customer service

Communication skills

Organizational skills

Multitasking

Professionalism

Team-oriented

Outils

Microsoft Office

Email

Digital recordkeeping

Description du poste

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discounts

Primrose School of Exeter – Exeter, NH

Job Description

We’re Hiring! Be the Face of Primrose School of Exeter!

Primrose School of Exeter is looking for a high-energy, positive, professional, and exceptionally organized Office Administrator to join our team!

We are seeking someone who thrives in a fast-paced environment, loves working with people, and takes pride in creating an exceptional experience for every family who walks through our doors.

As the first point of contact for our school, you will set the tone for the day, welcome families with a smile, and help ensure our daily operations run smoothly.

This is not your typical desk job!

Key Responsibilities

• Serve as the welcoming, professional face of Primrose School of Exeter.
• Greet families, children, visitors, and prospective families with enthusiasm and exceptional customer service.
• Manage front desk operations, including answering phones, responding to emails, and assisting families.
• Support the School Director and leadership team with daily administrative and operational tasks.
• Assist with enrollment inquiries, scheduling tours, and new family onboarding.
• Maintain organized and accurate student records, documentation, and confidential information.
• Assist with attendance tracking, daily schedules, and school communications.
• Help coordinate school events, family activities, and special celebrations.
• Maintain a clean, organized, and professional front office.
• Follow school safety and security procedures, including opening and closing the building.
• Proactively identify needs, solve problems, and support the team wherever needed.

What We're Looking For

• High Energy & Positive Attitude: You naturally bring enthusiasm and warmth to your workplace.
• Professional & Polished: You understand the importance of first impressions and represent our school with confidence.
• Exceptionally Organized: You are detail-oriented, efficient, and able to manage multiple priorities.
• Thrives in a Fast-Paced Environment: You enjoy staying busy and can handle interruptions without losing focus.
• Strong Communication Skills: You communicate clearly, professionally, and respectfully with families and coworkers.
• Self-Motivated & Proactive: You take initiative and recognize what needs to be done without constant direction.
• Dependable & Trustworthy: You understand the importance of consistency, confidentiality, and accountability.
• Team-Oriented: You are willing to jump in, help others, and contribute to the overall success of the school.

Qualifications

• Previous experience in office administration, customer service, hospitality, or a similar role preferred.
• Excellent verbal and written communication skills.
• Strong computer skills, including Microsoft Office, email, and digital recordkeeping.
• Ability to multitask, prioritize responsibilities, and work independently.
• Strong attention to detail and organizational skills.
• Comfortable interacting with children, families, and educators.
• Previous school or childcare experience is a plus, but not required.
• Must be flexible and comfortable with both opening and closing shifts, including independently managing building opening and closing procedures.
• Must meet applicable background check and childcare licensing requirements.

Why Join Primrose School of Exeter?

At Primrose School of Exeter, we are more than a childcare center. We are a community dedicated to providing exceptional early childhood education and an outstanding experience for our families.

We take pride in our professional environment, strong team culture, and commitment to excellence.

This is a great opportunity for someone who enjoys a dynamic workday, values meaningful relationships, and wants to be part of a team that makes a difference every day.

If you're someone who walks into work with a smile, loves staying organized, thrives under pressure, and takes pride in being the person everyone can count on, we want to meet you!

Location:

Primrose School of Exeter 5 McKay Drive, Exeter, NH 03833

Schedule:

Monday–Friday, with flexibility for opening and closing shifts.

Primrose School of Exeter is an Equal Opportunity Employer.