Office Administrator- Columbus (Onsite)

MyComputerCareer.com, Inc.; Columbus (OH); On-site; USD 48,711,936 - 57,308,160; Full time

Job summary

MyComputerCareer is seeking an Office Administrator for the Columbus campus to provide exceptional customer service and support to students throughout their journey. The role involves front desk duties, exam administration via Pearson Vue, and coordination with Admissions and Financial Aid.

Onsite position in Columbus, OH requiring strong Microsoft Office skills, Salesforce CRM usage, and attention to detail. High school diploma and 1–2 years of experience preferred.

Qualifications

• High school diploma or GED is required.
• Associate degree in Business Administration or related field, or equivalent experience preferred.
• Minimum 1–2 years of experience in office administration or a related role.
• Proficiency in Microsoft Word and Excel is required.

Responsibilities

• Welcome and greet all potential and current MyComputerCareer students in person and over the telephone.
• Maintain cleanliness and organization of the Front Desk Area and Campus Conference Room.
• Liaison between the Admissions process and the Financial Aid Department as needed.
• Train and pass the Pearson Vue Proctor Exam to register students and administer exams.
• Daily work in Salesforce CRM to create, maintain and monitor student accounts and information.
• Process student loan requests through private lenders and manage admissions documents.

Skills

Customer service

Microsoft Office

Typing

Communication

Time management

Education

High School diploma/GED

Associate degree in Business Administration

Tools

Salesforce CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Administrator- Columbus (Onsite)

Columbus, OH, US

9 days ago Requisition ID: 1423

Salary Range: $17.00 To $20.00 Hourly

At MyComputerCareer, we’re transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics, we’re focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter.

Location: Columbus campus

PURPOSE OF POSITION:

The Office Administrator is responsible will administratively support students throughout

the student journey with MyComputerCareer by providing exceptional customer service. This role provides integral support for each department and for the Leadership Office. May be responsible for the registration, administration and proctoring of exams through the PearsonVue testing center if working onsite at a campus location.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Welcome and greet all potential and current MyComputerCareer Students in person and over the telephone

Responsible for the cleanliness and organization of the Front Desk Area and the Campus Conference Room

Liaison between the Admissions process and the Financial Aid Department as needed

Train and pass the Pearson Vue Proctor Exam to register students, administer exams and proctor exams and on a daily basis.

Daily work in Salesforce CRM to create, maintain and monitor student accounts and information

Scan, upload and digitally and/or manually file documents with sensitive security information

Responsible for general admissions documents for the program

Responsible for processing student loan requests through private lender

Perform tasks on an as needed basis as directed by the Campus Director, ADOA, ADOE or other staff members

KEY COMPETENCIES:

Ability to provide exceptional customer service in any/all situations

Excellent typing skills and basic understanding of Microsoft Office Suite

Possess strong written and oral communication skills

Ability to prioritize tasks and work in a fast-paced environment

Ethical conduct at all times

EDUCATION & EXPERIENCE REQUIREMENTS:

High school diploma/GED – required

Associate’s degree in Business Administration or a related field; or a combination of education and experience

Minimum 1-2 years of experience

Demonstrated proficiency in Microsoft Word and Excel (required)

Attention to detail and exceptional time management skills

PHYSICAL & COGNITIVE DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:

Listen to employees and communicate verbal and written feedback. Must be able to exchange accurate information in these situations.

Observe and detect concerns or areas for improvement within the workplace

Frequently move about the office and customer/prospect locations in diverse environments.

Maintain a high level of consistent cognitive function to negotiate complex transactions with employees and students or vendors.

Stoop, kneel or crouch when maneuvering the office environment.

Lift up 25lbs at times.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their supervisor.