Office Administrator- Columbus (Onsite)

MyComputerCareer; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

MyComputerCareer in Columbus is seeking an Office Administrator to provide administrative support to students throughout their journey, delivering exceptional customer service at the front desk and across campus. You will manage admissions and documents, coordinate with Financial Aid, and assist with Pearson Vue exam proctoring on-site, using Salesforce to maintain student records.

This role requires 1–2 years of experience, proficiency in Word and Excel, and strong time-management in a

Qualifications

• High school diploma or GED required.
• Associate’s degree in Business Administration or related field preferred.
• 1–2 years of relevant experience.
• Proficiency in Word and Excel required.
• Attention to detail and time management skills.

Responsibilities

• Welcome and greet students in person and over the phone.
• Maintain front desk area and Campus Conference Room.
• Liaise between Admissions and Financial Aid as needed.
• Train on Pearson Vue Proctor Exam and proctor tests.
• Use Salesforce to manage student accounts and information.
• Scan, upload, and file documents securely.
• Prepare admissions documents for the program.
• Process student loan requests through private lenders.
• Perform other duties as assigned by Campus Director or staff.

Skills

Customer service

Typing

Microsoft Office

Communication skills

Education

High school diploma or GED

Associate’s degree in Business Administration

Experience considered

Tools

Microsoft Word

Microsoft Excel

Job description

About MyComputerCareer (MyCC)

At MyComputerCareer, we’re transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics, we’re focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter.

Location

Columbus campus

Purpose Of Position

The Office Administrator is responsible for providing administrative support to students throughout their journey at MyComputerCareer by delivering exceptional customer service. This role provides integral support for each department and the Leadership Office. The administrator may also be responsible for registration, administration, and proctoring of exams through the PearsonVue testing center when on-site at a campus location.

Essential Duties & Responsibilities

• Welcome and greet all potential and current MyComputerCareer students in person and over the telephone.
• Maintain cleanliness and organization of the Front Desk Area and the Campus Conference Room.
• Serve as a liaison between the Admissions process and the Financial Aid Department as needed.
• Train on and pass the Pearson Vue Proctor Exam to register students, administer exams, and proctor tests daily.
• Use Salesforce CRM to create, maintain, and monitor student accounts and information.
• Scan, upload, file documents digitally and/or manually, ensuring sensitive security information is protected.
• Prepare and handle general admissions documents for the program.
• Process student loan requests through private lenders.
• Perform other tasks as directed by the Campus Director, ADOA, ADOE, or other staff members.
• Carry out miscellaneous duties as assigned.

Key Competencies

• Provide exceptional customer service in any situation.
• Possess excellent typing skills and a basic understanding of Microsoft Office Suite.
• Communicate effectively, both orally and in writing.
• Prioritize tasks and thrive in a fast-paced environment.
• Demonstrate ethical conduct at all times.

Education & Experience Requirements

• High school diploma or GED – required.
• Associate’s degree in Business Administration or a related field, or a combination of education and experience.
• Minimum 1–2 years of relevant experience.
• Demonstrated proficiency in Microsoft Word and Excel (required).
• Attention to detail and exceptional time‑management skills.

Physical & Cognitive Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is:

• Listening to employees and communicating verbal and written feedback.
• Observing and identifying concerns or areas for improvement within the workplace.
• Frequent movement around the office and customer/prospect locations in diverse environments.
• Maintaining a high level of cognitive function to negotiate complex transactions with employees, students, or vendors.
• Stoop, kneel, or crouch when maneuvering the office environment.
• Lift up to 25 lbs at times.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their supervisor.

We are an Equal Opportunity Employer.