Office Administrator / Branch Coordinator

DH Pace Company, Inc.; Topeka (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Life insurance

401(k) with match

HSA/FSA options

Voluntary benefits

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. is seeking a Branch Coordinator in Topeka, KS to serve as the main point of contact for the Topeka office and coordinate administrative functions for satellite offices as needed. If you enjoy working autonomously, this may be the right fit for you!

The role involves customer service, billing support, coordinating orders, and assisting the purchasing and satellite-office teams to ensure smooth day-to-day operations.

Qualifications

• Must have working knowledge of Microsoft Office Word, Excel, and Outlook.
• Fast learner, able to work efficiently in a fast-paced environment, and able to multi-task.
• Good time management skills; strong organizational skills and attention to detail.
• Prior experience in retail, customer service or administrative positions preferred but not required; training available.

Responsibilities

• Customer Service/Billing/Phones handling.
• Coordinate internal communication with sales professionals; process deposits and create sales orders.
• Resolve monthly unapplied cash reports.
• Assist with billing.
• Set up material orders for purchasing department.
• Processing lien waivers and requests for W-9 and Certificates of Insurance.
• Manage office supply and apparel ordering and inventory.
• Support satellite offices with administrative functions as needed.
• Other responsibilities as assigned.

Skills

MS Word

MS Excel

MS Outlook

Job description

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DH Pace Company, Inc. is currently looking for a Branch Coordinator to join our team in Topeka, KS! Be the point of contact for our Topeka office and manage additional administrative functions for satellite offices in the surrounding areas as necessary! If you enjoy working autonomously, this may be the right fit for you!

Job Responsibilities

• Customer Service/Billing/Phones
• Handle internal communication with different sales professionals, process deposits for sales orders, create sales orders
• Resolve monthly unapplied cash reports
• Assist with billing
• Set up material orders for purchasing department
• Processing lien waivers and requests for W-9 and Certificates of Insurance
• Handling office supply and apparel ordering and inventory
• Manage additional administrative functions for satellite offices in the surrounding areas as necessary
• Other responsibilities as assigned

Job Qualifications

• Must have working knowledge of Microsoft Office Word, Excel, and Outlook
• Must be a fast learner, able to work efficiently in a fast-paced work environment, and be able to multi-task
• Must have good time management skills; have strong organizational skills, and attention to detail
• Prior experience in retail, customer service or administrative positions preferred but not required, we are willing to train!!

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.